Recent Olympia, WA Area Projects

Shocking Difference LLC - Electrician

Shocking Difference LLC takes care of all electrical needs throughout the Greater Puget Sound. From small electrical projects to big ones, you can expect that we at Shocking Difference LLC will offer the same care and concern as if we were working on

Check out some of our recent work in Olympia, WA and the surrounding area, and read what your neighbors are saying in their reviews.

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Bryan N.
Bryan N.
Mar 31, 2025
Had a great experience today with Shocking Difference and their service tech Zeb. He’s a great worker and answered all of my questions. I’ll always recommend Shocking difference. Thanks for all of the help!
Pam L.
Pam L.
Mar 15, 2025
Jared arrived as scheduled, letting us know when he was near. He worked quietly and efficiently, but took great care to explain what he was doing and the possibilities for our electrical problem. After diagnosing the issue he quickly resolved it. We were impressed and so appreciative of Jared’s competence and expertise. Would definitely call again for any future electrical issues.
Business responseMar 19, 2025
Thank you so much for taking your precious time to leave a review. I will let Jared know if your kind words
Olympia, WA 98512
Jan 31, 2025
Lighting and circuit upgrades
To enhance electrical access and protection for valuable appliances, we installed additional outlets and lighting in multiple areas of the home. A whole home surge protector was also added to safeguard high-end electronics against power surges, ensuring both convenience and safety for the homeowner.
Lanita G.
Lanita G.
Jacob, Nash, and Jared did a wonderful job across two days adding much needed lighting and additional outlets to our mobile home kitchen. Older trailers are not easy to work on and we really appreciate the way this team accomplished the job. They were even more polite than they needed to be with this cranky old couple!
Business responseFeb 02, 2025
Thank you so much we appreciate the review and I will make sure the guys see it. We’re glad you’re enjoying the new lighting.
ResidentialElectricalInstalltroubleshootLighting
Lacey, WA 98513
Jan 20, 2025
Freezer plug
Customer wanted to add a dedicated plug for the freezer in the garage. We looked over the job and ended up installing the circuit and also an GFCI with an audible alarm just in case it ever loses power.
TINA E.
TINA E.
Business responseJan 21, 2025
Thanks
ResidentialElectricalNew installationOutlet
Shelton, WA 98584
Jan 15, 2025
Generac Maintenance
We were called out to perform a generator maintenance on the customers whole home generator. We did the maintenance and checked to make sure it was running well. We made sure the weekly exercise was set up and working correctly.
John R.
John R.
Yasser was on time, informative on the work going to be done, and was professional and friendly in all communications. Yasser completed the work in the time frame he estimated.
Business responseJan 21, 2025
Thank you for taking the time to write a review. I will make sure Yasser’s sees it.
ResidentialElectricalMaintenanceGenerators
Olympia, WA 98502
Jan 09, 2025
Furnace trips breaker
Customer had issue with the breaker for their furnace tripping. After investigating the issue we determined that the panel is the cause. We gave multiple options for replacing the panel for the customer.
Terri K.
Terri K.
Yasser did an excellent job presenting me with options as to my concerns concerning my electrical panel. He was so kind and answered all my questions and helped to educate me on some of my electrical concerns. He is very knowledgeable and so very helpful. Look forward to working with him again!!
Business responseJan 09, 2025
Thank you so much Terri I will make sure he sees this. We appreciate your taking the time to leave us a review.
ResidentialElectricalEstimatePaneltroubleshoot
Olympia, WA 98502
Dec 12, 2024
Bathroom power troubleshoot
We addressed a non-working bathroom switch and floor heating issue. After thorough troubleshooting, we replaced several switches and installed a new floor heat thermostat to restore functionality and ensure the system operates efficiently.
Raed K.
Raed K.
Good service at reasonable price. They stand behind their work and take the time to make sure the job is done right.
Business responseDec 23, 2024
Thank you for the kind words, Raed! We're glad to hear you had a positive experience.
ResidentialElectricaltroubleshootReplacementSWITCH
Tenino, WA 98589
Nov 25, 2024
New chandelier install
The ceiling chandelier in the front entry needed an upgrade. We carefully removed the old fixture and installed a new customer-supplied chandelier, ensuring all electrical connections were secure and compliant.
Mara C.
Mara C.
Jacob and Yaser (forgive me if I spelled the name wrong) were helping us with the project. We needed to replace a large chandelier in the area where the ceiling was very high. We also needed to fix a 3 way switch that didn't work. It was a visit to access the work that needed to be done and we didn't expect it to be taken care of right then, so we were very happy to find out that everything could be done right away! The guys did a fantastic job and were a pleasure to work with. Looking forward to having this team back for other pending projects. Thank you!
Business responseNov 27, 2024
Thank you for the wonderful feedback! It's great to hear that Jacob and Yasser were able to assist you with your chandelier and switch issues. We're glad you had a great experience and look forward to helping with your future projects.
ResidentialElectricalInstallLighting
Olympia, WA 98513
Nov 12, 2024
Generator Repair
Customer called because her generator stopped working. We came out an troubleshot the issue and got it working again.
Jodie M.
Jodie M.
Business responseNov 13, 2024
Thank you for your positive rating!
ResidentialElectricalRepairGenerators
Olympia, WA 98502
Nov 07, 2024
Light pole flickers
We came out look at a light pole that was flickering. We replaced the bad lights and looked at issue in their ADU. Ended up also replacing the panela and installed a heater in the ADU.
Kim S.
Kim S.
As usual, excellent service. Nate explained what was needed to solve various problems and issues. I was then able to make good decisions that would work best for me. Good communication was provided throughout the job. All the staff were very pleasant and easy to interact with. I've used Shocking Difference before for smaller jobs and this big job was done with the same precision, skill, and pleasant staff. Plus the cost seems reasonable....which is always welcome. Thank you!
Business responseNov 08, 2024
Thank you so much we appreciate the feedback so much.
ResidentialElectricalReplacementtroubleshootEstimate
Olympia, WA 98516
Nov 05, 2024
Move shed power to generator
Customer wanted the power to her shed moved to her generator panel. We gave pricing and ended up moving the circuit and making sure everything is up to code.
Judy H.
Judy H.
Zeb did a beautiful job as always! Answered all my questions and was very professional. Such a nice guy! This company is great!!
Business responseNov 05, 2024
Thank you so much Miss Judy. We appreciate your repeat business and referrals so much. Awesome customers like you make our crew love to come to work each day.
ResidentialElectricalRepairInstallGenerators
Lacey, WA 98503
Oct 28, 2024
Estimate for panel and other needs
We came out and gave the customer an estimate for replacing their current panel and adding a few different outlets throughout the house.
Emily F.
Emily F.
Jacob and Yasser were wonderful. Professional, polite, kind, respectful, thorough, all good vibes.
Business responseNov 05, 2024
Thank you so much for taking the time to leave a review. Our crew appreciate the positive feedback so much.
ResidentialElectricalEstimatePanelOutlet
South End, Tacoma, WA 98408
Oct 17, 2024
Panel Replacement
Customer had old panel that needed replacement. We looked over project and ended up doing the replacement and made sure everything was brought up to code.
Jerilyn C.
Jerilyn C.
They are the greatest. Jared was polite and informative. He answered all my questions in terms I could understand. He cleaned up after completing the job and made sure everything was in good working order.
Business responseOct 28, 2024
Thank you for the wonderful feedback! We look forward to working with you in the future.
ResidentialElectricalReplacementPanel
Olympia, WA 98502
Oct 26, 2024
Hot tub install
We came out to look over customers project. They wanted to get power out to where new hot tub will be. We pulled a new circuit and made sure everything is to code.
casey C.
casey C.
Tyler was great! On time, great research, fair price. Really impressed. Building on the initial review, Tyler and his team spent 9.5hrs today on installing the electrician work for my hot tub. The professionalism, detailed work, dedication, and customer service were amazing. I recommend Shocking-difference for all of your electrician needs and I will be using them in the future. Highly impressed.
Business responseOct 15, 2024
Thank you for the positive feedback, Casey! We're glad to hear that Tyler provided you with great service. We look forward to serving you again in the future!
ResidentialElectricalEstimateInstallHot Tub
Olympia, WA 98501
Oct 01, 2024
Baseboard Heater Replacment
Customer called to get a couple baseboard heaters replaced. We looked job over and with approval replaced both of them.
Bill V. H.
Bill V. H.
Great and fast service! They were able to replace the baseboard heaters in my upstairs TV room within a couple days after I called. The work was done professionally. This is the second job Shocking Difference has done at my house. I can't recommend them enough.
Business responseOct 01, 2024
Thank you so much. We appreciate you trusting us again with your wonderful home.
ResidentialElectricalEstimateReplacementHeater
Olympia, WA 98502
Sep 13, 2024
Bath fan replacment
Customer had removed the old fan motor. We came and installed the bath fan the customer had purchased.
Elisa H.
Elisa H.
Jared & Josh were incredibly professional and helpful. They arrived on time and the project was done quickly. Very pleased with the end result. Will definitely call Shocking Difference again!!!
Business responseSep 16, 2024
Thank you so much we are happy to help.
ElectricalResidentialInstallReplacementBath/Exhaust Fan
North East, Olympia, WA 98506
Sep 06, 2024
Power to detached garage
While performing our annual home inspection earlier this year, that we do for our Safety and Savings Plan members, we had given some recommendations and estimates for some other work they wanted done. We came out and ran new power to their detached garage and added surge protection to their home.
Joan H.
Joan H.
Shocking Difference has been providing electrical upgrades to our home since 1996. Most recently, Tyler Dancer and Yasser Dunn were part of the team that rewired our detached garage. We have always appreciated the advise, expertise and service we have received from the folks at Shocking Difference. This time was no different. The new garage wiring looks great. Even the inspector from the City of Olympia was impressed and complemented the work Tyler and Yasser did.
Business responseSep 16, 2024
Thank you so much. We are blessed to have wonderful customers like you.
ResidentialElectricalEstimateInspectionInstall
Rainier, WA 98576
Sep 05, 2024
Panel fire
Solar connection in panel failed and eventually melted the main wire and bussing in the panel. We went out and gave estimate for replace/repairing.
Joyce R.
Joyce R.
Shocking Electric is awesome! Fast, reliable, honest and caring service from Nate. Had a fire and needed an electrician out immediately and they made it happen!! Would definitely recommend.
Business responseSep 12, 2024
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience.
ResidentialElectricalEstimateInspectionPanel
Olympia, WA 98516
Aug 28, 2024
Home inspection
Came out to look over the electrical system for the customer. Inspected things and gave recommendations. Also fixed connection with doorbell.
Lisa M.
Lisa M.
Detailed service and friendly electricians
Business responseAug 29, 2024
Thank you for your great feedback! Your satisfaction is our top priority, and we appreciate your support!
ResidentialElectricalInspectionRepairCircuit Breakers
Olympia, WA 98513
Aug 21, 2024
Home rewire and panel change
Customer recently purchased the home and wanted the wiring and the main electrical panel upgraded. After meeting with the customer we ended up doing a rewiring the whole home and replacing the old panel.
Becky W.
Becky W.
Shocking Difference arrived when scheduled and is very professional. The work is all expertly executed. We are very happy with their employees. They will be coming back to do more work in the future.
Business responseAug 29, 2024
Thank you for your wonderful feedback! We look forward to working with you again on your future projects.
ResidentialElectricalRepairInstallCircuit Breakers
Tumwater, WA 98501
Aug 14, 2024
Recirculation pump install
We came out to look at electrical needs for a recirculation pump Springer Plumbing was installing. Gave options for the work and we ended up installing the circuit with an outlet and a couple lights as well.
Sandra N.
Sandra N.
This is the first time we used Shocking Difference and will definitely use them for future electrical needs. Jared was professional and explained what he was doing. He and his partner pulled the correct permits and finished with a virtual inspection by the city building department. Very polite and efficient.
Business responseAug 29, 2024
We're thrilled to hear that you had a great experience with our team. We look forward to assisting you with your future electrical needs!
ResidentialElectricalInstallNew Circuit
Olympia, WA 98513
Aug 02, 2024
GFCI not working
Came out because an outlet we installed in bathroom was not protected by GFCI in panel. There was a GFCI breaker in the panel for that circuit but it was malfunctioning. We replaced with a new GFCI breaker.
Elizabeth G.
Elizabeth G.
They did a great job. Fast friendly and respectful of my home.
Business responseAug 03, 2024
Thank you for taking your time to leave us a review we appreciate it.
ResidentialElectricalInstalltroubleshootCircuit Breakers
Lakewood, WA 98498
Aug 15, 2024
Circuit for microwave tripping
Came out because the breaker for the microwave was tripping. We ran a dedicated circuit for the microwave and also replaced the main electrical panel that was going bad.
Janet B.
Janet B.
Wow. These folks are great. They arrived in their time window, listened and looked. After going over the trip few and the immediate costs, which we gave the thumbs up, they evaluated our electrical problem and performed an 11 point inspection. Once completed they politely and professionally went over our electrical in detail (broken up into inside, outside, areas etc) and how our house rated. We were happy it wasn’t all F’s. The D’s were not a shock. They very politely went over the costs for different levels or repairs so we could choose what fit our needs and budget. We went with repairs and replacement that we needed and had originally called for. We also elected to have our breaker box updated and brought up to code. All choices were up to us. Once started they kept us in the loop and what all repairs (new wiring, replacement plugs and a new breaker and main switch- old 1979 box did not have this). Once the permits are cleared they will return and place the new box. We were extremely pleased with the service, professionalism and friendliness of our service electricians. Loved how we were kept in the loop every step of the way and how careful they were with our home, cleaning up behind themselves and being cognizant of how their work looked after completion. Extremely knowledgeable in their jobs which they obviously loved. 10/10 will hire them again for future wiring needed when we update our Master bath. See photo of electrician keeping me updated.
Business responseAug 01, 2024
Thank you so much for the kind words our crew loves to hear them. It fills their tank on a hot day.
ResidentialElectricalEstimateInstallReplacement
Olympia, WA 98502
Jul 26, 2024
Issue with Car Charger
We came out originally due to car charger not working. Found old Zinsco panel in the home that was in really bad shape. We repaired the overhead service and upgraded the panel to a safe modern panel.
Sara P.
Sara P.
What a fantastic group of gentlemen!! Very considerate and always answered my questions no matter how many times I asked the same thing!!! They were prompt and finished the job when they said they would. I would love to have them back again.
Business responseJul 26, 2024
Sara, our people are always happy to hear kudos and we would love to be of help the next time you need an electrician
ResidentialElectricaltroubleshootEV ChargerInstall
Burbank, Olympia, WA 98502
Jul 07, 2024
Need Washer and Dryer Moved
Customer wanted to move their washer and dryer to another location. We installed new outlets for these, as well as fixed an outlet under the sink and installed motion sensor in bathroom.
Susie R.
Susie R.
Jared did a great job. He was very friendly, explained everything thoroughly and kept me informed along the way
Business responseJul 04, 2024
Thank you so much for the review I will let Jared know of your kind words
ResidentialElectricalInstalltroubleshootRepair
Olympia, WA 98516
Jun 25, 2024
Stove Top Lost Power After Surge
We provided surge protection services for this customer whose stove top was affected by a power surge. Our team fixed the issue and installed whole home surge protection to prevent future damage.
Scott B.
Scott B.
An excellent experience. Friendly, knowledgable and reasonably priced. Would definitely use them again.
Business responseJun 26, 2024
Thank you for your positive feedback! We are glad to hear that you had an excellent experience with us.
ResidentialElectricalInstallSurge Protectiontroubleshoot
Olympia, WA 98516
Jun 15, 2024
Outlets Not Working
Customers outlet to the TV is not working. We troubleshot the issue and did a circuit restoration which corrected the issue. We also replaced a light and installed whole home surge protection.
Galaxy
Galaxy
Both Jerod (spelling?) and Tyler were a delight to have in my house. They were both very kind, patient, respectful, helpful, and they sure know a lot about electrics. They are both very nice people, and are very thorough. Also, they explained everything very well, and answered all of my questions, and never once tried to hurry me. I appreciate both of them! A lot regarding electrics is usually over my head, but I learned a lot today from both of them. Felt like I was in college taking "Electrics 101", and it's a fun class. They both did a great job, and it is nice to once again be able to watch TV (because the outlet was repaired), have that light on in the kitchen, and the one outside. Thanks so much, guys!
Business responseJun 17, 2024
Galaxy, thank you for sharing your experience with Jared and Tyler. We are thrilled to hear that they were kind, respectful, and knowledgeable. We appreciate your feedback.
ResidentialElectricaltroubleshootLow VoltageOutlet
Lacey, WA 98513
Jun 13, 2024
Outlet was Burning Hot
Customers smoke detectors went off at night and she found an outlet that was very hot. Found a GFCI that needed replaced and made sure all the connections in the panel were good and tight.
Marcy
Marcy
Jared replaced an outlet and checked the electrical panel. Explained everything he was doing and suggested things I should do in the future without being pushy. This was the second time I have used this company and will continue to use in the future. Thank you for your expertise.
Business responseJun 17, 2024
Thank you for sharing your positive experience with our team, Marcy!. We're delighted to hear that Jared provided excellent service. We appreciate your continued support and look forward to assisting you with any future electrical needs.
ResidentialElectricaltroubleshootRepairOutlet
Union, WA 98592
May 28, 2024
Lighting replacement
Customer needed to have pendant lights replaced with new. We replaced them with customer supplied fixtures. We also replaced a ceiling fan outside.
ResidentialElectricalReplacementLighting
Rochester, WA 98579
May 28, 2024
Generator not working
Came out due to generator not working. Found out it ran out of propane and caused an error. We got everything reset and generator is now running.
ResidentialElectricalRepairGenerators
Olympia, WA 98513
Jun 14, 2024
Outlets Need Move
Customer wanted some outlets moved for part of a kitchen remodel. We moved the outlets and made sure everything was working.
Briana B.
Briana B.
On time, thorough, good communicator. Very happy w Shocking Difference!
Business responseMay 22, 2024
Thank you for the positive feedback, Briana! We are delighted to hear that you had a great experience with our team. We strive to provide excellent service and it's wonderful to know that we met your expectations.
ResidentialElectricalRemodelOutlet
Olympia, WA 98506
May 15, 2024
New circuit for existing well
Lost power to their well so we came out and installed a new circuit from the panel to the well house.
ResidentialElectricalRepairSeptic/ well wiring
Olympia, WA 98506
May 02, 2024
Add Outdoor Outlet And Troubleshoot Pond Power
Customer had pond outlet that wasn't working and wanted another outdoor outlet. We troubleshot and fixed the power to the pond and removed an unwanted exterior light and put in an additional outlet.
Adrianne C.
Adrianne C.
Zeb was very knowledgeable and easy to work with. He was super friendly and didn't complain once about all of the questions I was asking along the way. He was thorough and made sure that I was happy with the job he did. Him and his co-worker checked everything and recommended several options and were not pushy at all. I'd highly recommend working with them for any electrical needs. I know I will be reaching out to them again soon.
Business responseMay 02, 2024
Thanks so much for taking the time to leave a review. We appreciate it so much
ResidentialElectricalReplacementLightingOutlet
Olympia, WA 98513
May 06, 2024
RV Outlet Install
Customer wanted an outlet installed for her RV. We installed a 50A RV Receptacle.
Bonnie M.
Bonnie M.
Business responseMay 08, 2024
thank you
ResidentialElectricalInstallOutlet
Olympia, WA 98502
Apr 21, 2024
Loose Breaker Connection
We came out due to customer having issues with furnace. We looked everything over and found all connections good and tight. Unfortunately it appears to be something going don with the furnace
Derek B.
Derek B.
Very knowledgeable, courteous, and competent. Respectful of property,
Business responseApr 22, 2024
Thank you so much, we appreciate the review.
ResidentialElectricaltroubleshootCircuit Breakers
Centralia, WA 98531
Apr 17, 2024
Outlets Not Working
Customer had outlets for TVs in exam rooms and lobby fireplace not working. After troubleshooting we came to the conclusion that the fireplace had an internal issue and the TV outlets were connected to a switch.
drfalter
drfalter
They came to my dental office to help figure out an electrical problem we were having and they got it taken care of for us quickly. It was my first time working with this company because my previous electrician retired. I would definitely use them again.
Business responseApr 19, 2024
Thank you so much doc. Always happy to be a help. Thank you for taking the time to leave a review.
CommercialElectricaltroubleshootOutlet
Olympia, WA 98513
Apr 10, 2024
Breker
Customer had his swim spa trip and he said the breaker was getting pretty warm to the touch. The breaker going to the disconnect for the swim spa had a very very loose connection on one of the hot wires. We re-tightened breaker back down and checked over all the other connections in that sub panel. All is good.
Over T. T. B.
Over T. T. B.
They were great i highly recommend them for all of your electric needs, I will call them when I need an electrician for sure. Thank you for your quick response.
Business responseApr 11, 2024
Thank you
ResidentialElectricaltroubleshootHot TubCircuit Breakers
Shelton, WA 98584
Jun 03, 2024
Electrical troubleshoot in Shelton
We were called out due to breaker tripping for dryer circuit. We did a troubleshoot, and added a heavy load on the circuit to try to recreate the issue.
Susan M.
Susan M.
Jared and Tyler were professional, knowledgeable, and personable. They did a thorough job and explained everything to me in a way that I could understand. I also appreciated learning when I scheduled the appointment that all the company electricians are background checked plus a photo of the electrician was texted to me so I knew who to expect at my door. As a single woman who live alone, this was great customer service. I highly recommend this company.
Business responseJun 05, 2024
Susan, thank you for sharing your positive experience with us. We are thrilled to hear that Jared and Tyler provided you with exceptional service. We take pride in ensuring our customers feel safe and informed throughout the process. We appreciate your recommendation and look forward to serving you again in the future.
ResidentialElectricaltroubleshootCircuit Breakers
Olympia, WA 98501
Mar 22, 2024
Range Plug Replacement
Customer bought a new range and needed an outlet installed. Old range was hardwired so we disconnected and installed a plug for the new unit.
John B.
John B.
Business responseMar 27, 2024
Thank you so much!
ResidentialElectricalInstallOutlet
Rochester, WA 98579
Mar 14, 2024
Generator Not Working
Came to look at generator not running and found that the stepper motor had gone bad. Ordered new stepper motor and swapped it out. Everything works.
Debbie M.
Debbie M.
Ethan was very professional and polite. Listened to my concerns, found the problem quickly and offered solutions. Highly recommend them
Business responseMar 19, 2024
Thank you so much I am Ethan will be thrilled to read your review. I appreciate your review very much.
ResidentialElectricalRepairGenerators
Allyn, Grapeview, WA 98524
Dec 12, 2024
Garage Remodel
Customer wanted to remodel garage space to an art studio. We installed new lighting, plugs and made sure everything was done to customers expectations and code.
Aaron H.
Aaron H.
Great customer experience!!!!! Great knowledge and fun too!!
Business responseNov 03, 2023
Aaron- Thank you for stopping by to leave us a 5-star review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalRemodelLightingNew Circuit
Olympia, WA 98512
Feb 16, 2024
Electrical troubleshoot in Olympia
Came out to troubleshoot a 3 way switch. After troubleshooting customer decide to go with a wireless switch to replace the bad one instead of having to run new wiring and causing sheet rock damage.
Chris C.
Chris C.
The work was performed well with little sheet rock repair needed. I am happy with the result.
Business responseFeb 20, 2024
Appreciate you taking the time to leave us a review.
ResidentialElectricaltroubleshootSWITCH
Union, WA 98592
Feb 06, 2024
Generator Install
Customer wanted to get an estimate for installing a generator. We gave him multiple options and worked with him on what size he would need to power the home.
Mark F.
Mark F.
Business responseFeb 08, 2024
Thank you for the 5-star rating, Mark! We appreciate it! Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalEstimateGenerators
Roy, WA 98580
Feb 05, 2024
Electrical troubleshoot in Roy
Called out for breaker for furnace and range not working correctly. Troubleshot issue and replaced melted breaker. Will need some further work in the future when customer is ready.
William J. W.
William J. W.
Very professional yet very personable! Thanks for the awesome help! Will use again.
Business responseMay 29, 2024
Hello, William! Thank you for the 5-star review and kind words! We appreciate it! If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricaltroubleshootCircuit Breakers
Shelton, WA 98584
Jan 19, 2024
Well Pump Not Working
Customer had well pump go out with other outlets in well house. Determined it was a bad main breaker on sub panel. Replaced breaker, pump turned back on as well as other electrical systems in well house.
Richard H.
Richard H.
Great service! My technicians Jared and Tyler were extremely knowledgeable and fast! I can’t recommend this company enough.
Business responseJan 20, 2024
Thank you so much I will make sure they see your review.
ResidentialElectricaltroubleshootCircuit Breakers
Mountain View, Shelton, WA 98584
Jan 12, 2024
Breaker Tripping
Breaker was tripping at the church. We troubleshot and found the breaker was worn out. Replaced with new breaker and now everything is working now.
J. K.
J. K.
Business responseJan 15, 2024
Thank you, J. Krieger for your 5-star review! We greatly appreciate it! Have a great week and thank you for choosing Shocking Difference LLC!
CommercialElectricaltroubleshootReplacementCircuit Breakers
Olympia, WA 98501
Dec 21, 2023
Kitchen lights not working
Kitchen lights were not functioning, prompting us to troubleshoot the issue. We determined that the transformer for the cabinet lights had likely malfunctioned, but accessing it was impossible due to its installation within the cabinets. We also replaced the outdoor GFCI and fixed the faulty switch, ensuring the customer had safe and reliable lighting throughout their home.
Eileen A. H. B.
Eileen A. H. B.
On time, professional, transparent, and explained everything well.
Business responseDec 22, 2023
Hi Eileen and Hal, Thank you for the 5 stars and positive review. We appreciate it!
ResidentialElectricaltroubleshootLightingOutlet
Tenino, WA 98589
Dec 21, 2023
Hot Water Not Working
Customers hot water heater was tripping the breaker for its circuit. Ended up needing to run new circuit from panel to the hot water tank. All is good and warm water flows again.
Nathan G.
Nathan G.
We had to get a new line put in from our Circuit board to the water heater. Great job, talked us through every step. Very dependable worker and business.
Business responseDec 22, 2023
Hi Nathan, Thank you for the positive review and 5 stars. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalRepairNew CircuitHot Water Tank
Grapeview, WA 98546
Nov 30, 2023
Heater and Outlet Replacement
We came out due to heaters and outlets not working at customers home. We troubleshot the issues and ended up replacing a heater, a couple thermostats, and some outlets.
ResidentialElectricalRepairReplacementOutlet
Mountain View, Shelton, WA 98584
Nov 22, 2023
Change range plug
Came out because the customer needed an upgraded range plug and cord. We changed out the plug and cord and verified the circuit was up to current code.
Dorothy M.
Dorothy M.
Very knowledgeable 😀 fantastic job!
Business responseNov 24, 2023
Hello Dorothy, Thank you for the 5 stars and positive review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalReplacementInstallappliance outlet
Olympia, WA 98513
Nov 15, 2023
Kithchen lighting and generator
The homeowner wanted to update their kitchen lighting and ensure reliable power during outages. We installed a wireless on/off switch for the kitchen sink light and installed a 50A generator hookup.
Lisa W.
Lisa W.
Ethan Dobbs did a wonderful job explaining our new portable generator. He spent lots of time with us and now I feel confident that I know how to use it. I also feel confident he's available to help us out whenever we need him!
Business responseNov 16, 2023
Hello Lisa, Thank you for the positive feedback on Ethan and the 5 stars. We appreciate your business and thank you for trusting Shocking Difference LLC.
ResidentialElectricalInstallGenerators
Olympia, WA 98506
Oct 31, 2023
Lighting install
We were called to install a new vanity light. We carefully moved existing wiring to accommodate the new fixture, verifying that everything was safely connected.
Leila L.
Leila L.
These guys were awesome. Got right to work, diagnosed and fixed the problem. Would definitely use them again.
Business responseOct 31, 2023
Thank you so much for the review. We are blessed to have great customers like you guys.
ResidentialElectricalInstallLighting
Shelton, WA 98584
Oct 17, 2023
Wiring issues
Customer just purchased the house and wanted to have the wiring looked at and cleaned up. We did various upgrades to the wiring around the house including lighting, bath fans, and an RV hookup.
Steve A.
Steve A.
Very happy with them. Added several new items while they were there, they got me a quote quickly on new items. Cleaned up completely and new fans, dimmers, outlets and lights all work great. They also found a small leak in attic space. Will use them again.
Business responseOct 17, 2023
Hi Steve, Thank you for the 5 stars and positive review. So glad that you are happy. We appreciate your business and thank you for trusting Shocking Difference LLC.
ResidentialElectricalInstallInspectiontroubleshoot
Hoodsport, WA 98548
Sep 29, 2023
Estimate for panel replacement
We provided options for upgrading the electrical service to a 320 amp system and replacing the existing 200 amp panel. We also discussed the necessary circuit runs for both new appliances. The customer needed to confirm with the power company regarding the feasibility of the 320 amp upgrade.
Steve H.
Steve H.
Had Jared and his helper out for an estimate. They were on time, professional and friendly. Great communication from the company too, which is rare these days. Thank you!
Business responseOct 02, 2023
Hello Steve, Thank you for the 5 stars and positive feedback on Jared. If you have any more questions please give us a call.
ResidentialElectricalReplacementEstimatePanel
Shelton, WA 98584
Nov 15, 2023
Dryer not working properly
We discovered that the dryer circuit had wiring issues, with one leg improperly connected to wrong breaker. We corrected the wiring, ensuring that the dryer is now receiving the proper power supply from the dedicated 30 amp breaker. After our adjustments, the dryer was tested and is operating correctly.
Michael K.
Michael K.
We were Luck to find this Electrical Company. They answered any and all questions. They put on there shoe covers everytime the crew was in our home. We will only use Shocking Difference LLC
Business responseSep 15, 2023
Hello Michael, Thank you for the 5 stars and positive review. We appreciate your business and thank you for trusting Shocking Difference LLC, where we strive to always do our best!
ResidentialElectricaltroubleshootappliance cordappliance outlet
Shelton, WA 98584
Aug 31, 2023
Heater won't shut off
The heater was persistently running and wouldn't shut off. We diagnosed the problem, identified the faulty thermostat, and promptly replaced it, restoring proper function to the heating system.
James B.
James B.
Good quality service
Business responseSep 01, 2023
Hi James, Thanks for the 5 stars and positive review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootHeaterThermostat
Olympia, WA 98502
Aug 23, 2023
Kitchen outlet shorted out
After a tape measure accidentally fell across the prongs, the GFCI outlet in the kitchen was damaged. We inspected the circuit and confirmed the wiring was intact. A new GFCI was installed, and we tested the outlet to ensure everything was functioning properly.
Andrea V.
Andrea V.
Speedy service, professional staff.
Business responseAug 24, 2023
Hi Andrea, Thank you for the 5 stars and positive review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalReplacementRepairOutlet
Olympia, WA 98502
Aug 17, 2023
Lighting upgrade
To enhance several rooms, additional lighting was needed. We installed modern recessed lighting that seamlessly integrated into the existing decor, providing both functionality and style. This upgrade transformed the living spaces, making them brighter and more inviting.
Brandi P.
Brandi P.
Zeb and the crew at Shocking Difference were amazing from the start. They helped me plan and determine my lighting needs and provided a complete cost breakdown by room so I could choose which elements of the project to action on. When they arrived to do the work I was surprised by the crew's demeanor. Not only was everyone professional, they were positive and had great energy amongst each other. You can tell the employees love to work for this company! I had a last minute hard stop at 4pm and was surprised that Zeb was able to summon additional crew members to get it all done in one day! I appreciate the communication from start to finish with text updates and reminders. The whole experience was stress free and my lighting looks amazing!
Business responseAug 17, 2023
Thank you so much for the review Brandi, I am sure the crew will be thrilled to read your review. New lighting is such a lovely update to your home. I look forward to seeing the pics.
ResidentialElectricalLightingInstall
Shelton, WA 98584
Aug 08, 2023
Panel Inspection
During a home inspection, it was identified that the circuit breaker needed to be verified for proper wire sizing. We assessed the panel and replaced the breaker with the correct size to ensure safety and compliance. Now, the electrical system is secure and functioning correctly.
Samuel F.
Samuel F.
Guys were amazing and great and very professional and spectacular customer service. Jarred and Muhammad were awesome
Business responseAug 10, 2023
Hello Samuel, Thank you for the 5 stars and positive feedback on Jarred and Muhammad. We appreciate your business and thank you for trusting Shocking Difference LLC.
ResidentialElectricalInspectionCircuit Breakers
Lacey, WA 98503
Aug 02, 2023
Hot water and furnace circuit install
Installed 20A 120V circuits for both the furnace and the Insta-hot water tank, ensuring proper wire sizing. We sleeved the circuits in short sections of PVC for added protection and code compliance.
Dan H.
Dan H.
Roderick did excellent work,answered questions with good descriptions, and was timely.
Business responseAug 03, 2023
Thank you so much we are so blessed to have repeat customers like you.
ResidentialElectricalInstallNew Circuit
Tumwater, WA 98512
Jul 24, 2023
Fridge breaker tripping
We replaced the breaker for the fridge circuit to resolve the breaker tripping issue, as the older dual-function breakers were likely the cause. We also noticed minor discoloration in the panel, which we believe was due to moisture, and pointed out the gaps around the meter where the siding was cut without proper sealant.
Jeffery K.
Jeffery K.
Great local company, fair pricing, very thorough, informative and knowledgeable provided additional home inspection at no cost; didn’t try to sell unnecessary upgrades. Also, gave military discount, which is always nice to see support of our soldiers past and present!
Business responseJul 24, 2023
Thank you for the wonderful review. We sure do appreciate when customers let us into their homes and then take the time to write a review. Thank you.
ResidentialElectricaltroubleshootCircuit Breakers
Olympia, WA 98502
Jul 14, 2023
Power to Shed
Customer had built a new well shed and needed power ran and hooked up. We ran customer supplied conduit and got power to the well shed and also wired it up. We also wired new septic.
ross L.
ross L.
Came home to find all the conduit in the ground, panels up, all the work looks clean and we'll done
Business responseJul 14, 2023
Hello Ross, Thanks for the 5 stars and positive review. So glad that we could help. Thank you for trusting Shocking Difference LLC. We appreciate your business.
ResidentialElectricalEstimateInstallNew installation
Mountain View, Shelton, WA 98584
Jul 05, 2023
New Plug Install
Customer needed an outlet installed for new sleep number bed. We installed that outlet and a couple more the customer wanted.
Shelley P.
Shelley P.
Adam and George were fantastic! They were on time, explained the work they needed to do. Professional, clean, thorough and such a pleasure - they were both great! We would highly recommend Shocking Difference and especially Adam and George. Thanks guys!
Business responseJul 06, 2023
Thank you for the 5 stars and positive feedback on Adam and George. It was a pleasure to work with you. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalInstallOutlet
Olympia, WA 98506
Jun 26, 2023
Generator Hookup Install
We were called out due to customer wanting to have a generator hookup installed for their house. We installed a 20A generator plug to code and repaired some burnt wires in the panel.
Terry S.
Terry S.
Business responseJun 27, 2023
Hello Terry, Thanks for taking time out of your day to leave us 5 stars! We appreciate it.
ResidentialElectricalEstimateInstallGenerators
Michael R.
Michael R.
Nov 04, 2024
Very thorough and informative
Business responseNov 05, 2024
Thank you so much sir. We appreciate your time to leave a review.
Joel S.
Joel S.
Nov 21, 2019
Business responseMar 12, 2025
thanks
Robert T.
Robert T.
Apr 17, 2019
Great service, would highly recommend!
Business responseMar 12, 2025
thank you so much
Todd T.
Todd T.
Feb 10, 2017
Crew was very quick to respond, and very thorough in their work. Great to work with!
Business responseMar 12, 2025
Thank you so much
Lily L.
Lily L.
Mar 26, 2025
Yasser went above and beyond to diagnose the problem with my septic system alarm, which turned out not at all to be electrical in origin. He could have said, “it’s not electrical. You’ll have to call the septic folks again,” but instead he got to the root of the problem so I could go back to the septic company and let them know they need to repair what they misdiagnosed. I truly appreciated his professionalism and expertise in diagnosing our problem. Would highly recommend him!
Olympia, WA 98516
Mar 06, 2025
Annual Safety and Savings Plan member home inspection
We conducted our annual safety inspection for the customers home, covering everything from the crawl space to the attic. This included a thorough check of the panel and a tune-up, ensuring all systems were functioning properly. We also provided estimates for future projects involving various electrical services, including outlets and smoke detectors.
Drew D.
Drew D.
We have been club members for years. We get a discount on work we need done, we get a complimentary safety inspection every year, and we even get priority if we need something done with urgency. Today we had Manny out for our yearly inspection and he did a great job. He was very friendly and clearly well educated in his profession. Thanks again for excellent service!
Business responseMar 12, 2025
thank you so much Drew, he is a newer member on our team and we are excited to have him join us and we appreciate your feedback so much.
ResidentialElectricalInspectionappliance outletBath/Exhaust Fan
Olympia, WA 98506
Jan 30, 2025
Smoke detectors and lighting install
We came out and installed smoke detectors to code. We also looked at and installed a couple chandeliers for the customer.
Jennifer B.
Jennifer B.
Great friendly service, communicated well, job completed well. Would use again
Business responseJan 30, 2025
Thank you so much for taking the time to leave us a review.
ResidentialElectricalInstallSMOKE DETECTORSLighting
Lacey, WA 98513
Jan 16, 2025
Switch not working
Customer had us come out due to a light switch not working. After some troubleshooting we found a bad switch. We replaced that and installed a customers supplied ceiling fan.
Linda O.
Linda O.
Business responseJan 21, 2025
Thank you
ResidentialElectricalInstallCeiling fantroubleshoot
Olympia, WA 98502
Jan 15, 2025
RV hookup needed
Customer had us come out to hook up a 50n amp RV outlet. We installed a new circuit for the RV plug and made sure everything was up to code.
Steve F.
Steve F.
Jared and his helper were amazing and did a great job!
Business responseJan 21, 2025
So happy to hear that and thank you
ResidentialElectricalInstallOutletNew Circuit
Olympia, WA 98502
Dec 25, 2024
Safety and Savings Plan Annual Inspection
We came out to perform our annual whole home inspection for our club member. After completing we went over the good and the bad and provided estimates where needed.
Robert G.
Robert G.
A great company that delivers excellent service.
Business responseJan 03, 2025
Thank you so much
ResidentialElectricalInspectionappliance outletBath/Exhaust Fan
Northwest Olympia, Olympia, WA 98502
Dec 10, 2024
New smoke detector install
We came out and updated the smoke detector system by adding three new hard-wired detectors in each bedroom. They are arc fault protected at the panel, ensuring reliable operation and peace of mind for the household.
Diane M.
Diane M.
Arrived on time, worked efficiently. Knowledgeable and friendly electricians!
Business responseDec 11, 2024
Thank you for your positive feedback! We look forward to assisting you in the future.
ResidentialElectricalEstimateInstallSMOKE DETECTORS
Olympia, WA 98506
Nov 18, 2024
Electrical Estimate in Olympia
Experiencing shocks when touching the bathroom drain indicated a critical grounding issue. Upon inspection, we found the electrical panel to be outdated and in need of replacement. We efficiently replaced the main panel, ensuring the home is now safe and up to code.
Kaaren R.
Kaaren R.
Arrived when promised, worked hard all day to install a new service box and grounding system, clearly communicated with me and kept me informed as they encountered some unexpected issues such as dry rot behind the old panel and an unacceptable section of conduit that needed to be replaced, and let me know what to expect with regards to the state inspection. I would certainly hire them again.
Business responseNov 20, 2024
Thank you so much for taking the time to leave us a review. We appreciate you so much.
ResidentialElectricalEstimatetroubleshootReplacement
Olympia, WA 98502
Nov 11, 2024
Generator Maintenance
We were called out to to perform an annual generator maintenance. We did the maintenance and gave some options for some other concerns we found.
Cherie
Cherie
Very punctual, informative, friendly and professional!
Business responseNov 13, 2024
Thank you for the wonderful feedback!
ResidentialElectricalMaintenanceGenerators
Olympia, WA 98512
Nov 06, 2024
Plugs not working
We were called out due to some plugs and a light not working. We looked over everything and after troubleshooting we replaced 5 plugs and an exterior light fixture.
ERIC J.
ERIC J.
Jared made two visits. Both visits were on time, prompt, courteous and professional. The first visit he gave us an inspection and a bid for the work we requested, which was reasonable. He offered to start right away. He was happy to reschedule and let us pick and choose the repairs we wanted from his bid the previous week. In and out quickly, quietly, and cleanly. Well done. Highly recommended.
Business responseNov 08, 2024
Thank you I’m so much we will make sure he sees this. We so much appreciate the feedback.
ResidentialElectricaltroubleshootRepairOutlet
bd 7.
bd 7.
Nov 05, 2024
Zeb did a great job performing a site visit and formulating solutions for a residential emergency generator system for my home. He added up loads, assessed the existing electrical system, and evaluated siting and other needs for the proposed system. He also provided reasonable pricing for his solutions at the conclusion of his site visit. Zeb’s performance, solutions, and pricing bespeak of an electrical specialist and a contracting company ready to do the best work possible.
Business responseNov 05, 2024
Thank you so much we appreciate you very much and I will let Zeb know of your comments.
Olympia, WA 98516
Oct 28, 2024
Emergency Panel Change
We came out due to circuits turning off intermittently and them hearing a buzzing from the panel. We looked everything out and ended up replacing the main panel and adding a generator plug.
Joe
Joe
Nate was awesome. Very knowledgeable and helpful. Got us scheduled right away to make things right!
Business responseNov 05, 2024
Thank you so much, I will let Nate know.
ResidentialElectricalInspectionReplacementPanel
Tumwater, WA 98512
Oct 17, 2024
Lighting replacement
We came out to install new customer supplied lighting. Gave price and with approval installed the new lighting.
Mar B.
Mar B.
Awesome experience in installing lights... Jacob was attentive to all the details and I'm very happy with the results... Very professional
Business responseOct 28, 2024
We're thrilled to hear that you had an awesome experience with the installation!
ResidentialElectricalInstallReplacementLighting
South Capitol, Olympia, WA 98501
Oct 09, 2024
Update Can Lighting
Customer wanted to update the can lights to LED. We looked project over and gave an estimate. Came back later and di the update.
Sue H.
Sue H.
Zeb and Mo came to my house last week to do some electrical repairs. This was the first time I had used Shocking Difference and I was glad I did! I was referred to them by a friend who had had a good experience with the company, too. Zeb and Mo were very pleasant and professional - the job was done in no time at all - they even stayed longer to answer some questions and write up an estimate on the spot for some other work I'm hoping to have done. I appreciated their speediness in problem-solving and repair - they definitely have the knowledge and expertise to determine why something wasn't working and then fix it quickly. They'll be coming back in a few weeks to tackle my other electrical projects!
Business responseOct 15, 2024
Thank you for the fantastic review! It's great to hear that Zeb and Mo provided you with excellent service and were able to address your repairs efficiently. We appreciate the referral from your friend and are glad to know you'll be working with us again for your upcoming projects. Looking forward to seeing you soon!
ResidentialElectricalEstimateInstallLighting
Yelm, WA 98597
Sep 27, 2024
Swap out smart switches
We came out to assist customer with swapping out some smart switches for regular switches. Also replaced some smoke detectors, and
Patrick W.
Patrick W.
I’m preparing to sell my house and had some electrical issues outside of my skill set. Tyler and his assistant made quick work of my issues. Great job!
Business responseSep 27, 2024
Thank you so much I will make sure the guys see this and have fun with the new house when you sell.
ResidentialElectricalReplacementSWITCHSMOKE DETECTORS
Tumwater, WA 98512
Sep 13, 2024
Club inspection and troubleshoot
Came out to do our annual Safety and Savings Plan home inspection. While there customer wanted us to look at the range plug that sparked. Everything was fine. Seems it arced a little when she was plugging it in.
Tammy C.
Tammy C.
Excellent Customer Service. Would definitely recommend!
Business responseSep 16, 2024
Thank you so much I will let our crew know.
ResidentialElectricaltroubleshootInspectionOutlet
Shelton, WA 98584
Sep 05, 2024
Dryer cord needs repalced
We came out to inspect and replace a dryer cord that was not working. After looking everything over we installed the cord and replaced the dryer plug as well.
Mike D.
Mike D.
Professional, knowledgeable, and friendly!
Business responseSep 16, 2024
Thank you
ResidentialElectricalReplacementappliance cordappliance outlet
Olympia, WA 98501
Aug 30, 2024
Laundry list of issues
We came out to take care of a few issues the customer was having. We replaced the ceiling fan, installed a timer for a bath fan, and fixed a kitchen light that wasn't working properly.
Caitlin D.
Caitlin D.
Nate and Parone were awesome, very efficient and courteous in my home. They installed a new bathroom fan and ceiling fan/light, as well as fixed an incorrectly wired light in the kitchen. I also appreciate Shocking Difference’s flexibility in scheduling around shipping delay/my work schedule. Thank you!
Business responseSep 12, 2024
Thanks for the 5 stars! We are glad Nate and Phiron were able to give you great service. We look forward to being able to help you out again with any future electrical needs.
ResidentialElectricalEstimateRepairtroubleshoot
Lacey, WA 98503
Aug 27, 2024
Ring camera install
Customer wanted to have a couple Ring cameras installed outside. We looked over the job and ended up running power to 2 locations and adding an additional outlet as well.
Arturo A.
Arturo A.
Great service!!! Very professional and extremely knowledgeable answered all my questions. We will use again when we need electrical work!!!
Business responseAug 29, 2024
Thank you for your wonderful feedback!
ResidentialElectricalInstallOutlet
Lacey, WA 98503
Aug 15, 2024
Replace old lights
Customer had some old fluorescent lights that she wanted to replace. Looked over everything and rewired the lights and installed LED bulbs.
holliss D.
holliss D.
It was a very good and informative experience.
Business responseAug 29, 2024
We're glad to hear that you found your experience a great one. We look forward to serving you again.
ResidentialElectricalReplacementLighting
Olympia, WA 98506
Aug 12, 2024
Generator maintenance
Customers generator needed to have its annual maintenance done. Gave a price tot he customer and they accepted. Also saw the battery needed to be replaced, customer will do that himself.
andrew W.
andrew W.
Business responseAug 29, 2024
Thank you for your positive feedback! We appreciate your support and are glad to know you had a great experience with us.
ResidentialElectricalRepairMaintenanceGenerators
South Westside, Olympia, WA 98502
Aug 02, 2024
Rewire pond
Previous owner of home improperly wired the fountain. We came out and gave some different options for running the power correctly and to code.
Zachary L.
Zachary L.
Jacob at Shocking Difference earned every one of their 5 stars in this review. They are polite, respectful, patient, understanding, flexible, and worked to find a solution to our unique situation. Sometimes when you read reviews of a business that feel almost "too good to be true", it can feel suspicious, but SD delivered beyond my expectations, despite me having a mild scheduling mishap earlier in the day. I won't look anywhere else for work in the future.
Business responseAug 02, 2024
Thank you for leaving us a review. I will make sure Jacob sees this. We appreciate you very much and look forward to working with you in the future
ResidentialElectricaltroubleshootInspectionOutlet
Lacey, WA 98503
Jul 31, 2024
Lost power to part of circuit
Customer lost power to a few outlets. We found loose connections at a GFCI. We re-tightened and everything is working again.
G B.
G B.
Needed a thorough inspection of my home's hybrid old/new wiring, and these guys delivered.
Business responseAug 01, 2024
Thank you. We all try ur best.
ResidentialElectricaltroubleshootOutlet
Olympia, WA 98506
Jul 22, 2024
Add outdoor outlet and look at lights.
Called out for change front light, look at bathroom light, and add outlet outside near other outlet. Customer will be getting new fixtures for us to replace. Added exterior out let and made sure things were up to code.
Rich G.
Rich G.
Shocking Difference always gives great service.
Business responseJul 23, 2024
We're thrilled to hear that you had a great experience with us, Rich! Thank you for your kind words and for choosing Shocking Difference for your needs. We look forward to serving you again in the future.
ResidentialElectricalReplacementInstallLighting
Olympia, WA 98512
Jun 27, 2024
Generator Maintenance and Gasket Replacement
We did a maintenance on our customers generator and in the process found a gasket to be leaking. Gasket was ordered and installed once we received it.
Carol M.
Carol M.
Business responseJun 27, 2024
So happy to finally get that generator up and running great for you.
ResidentialElectricalRepairGenerators
Shelton, WA 98584
Jun 20, 2024
Circuits Not Working In House
Customer is selling house and had some circuits that weren't working. Did a troubleshoot, installed Arc Fault and Ground Fault protection for troubled circuits. We also changed out a dimmer.
Levi B.
Levi B.
Business responseJun 22, 2024
Thank you
ResidentialElectricaltroubleshootOutletHeater
Goldcrest, Olympia, WA 98502
Jun 14, 2024
Smoke Detectors Going Off
Came out due to customers smoke detectors going off. We replaced the smoke detectors that were going off due to defect.
Denis E.
Denis E.
Tyler and Jared of Shocking Difference did a great job for us; we will use them again.
Business responseJun 17, 2024
We are glad we were able to help you out. We look forward to helping you on your next project.
ResidentialElectricaltroubleshootSMOKE DETECTORS
Olympia, WA 98516
Jun 10, 2024
Generator Repair
Came out because customer was smelling gas around his generator. We found a leaked in the flexible gas pipe, we ended up replacing the flexible pipe.
Gary S.
Gary S.
Business responseJun 13, 2024
Thank you for the 5-star rating! We appreciate your feedback.
ResidentialElectricalRepairGenerators
Olympia, WA 98502
May 28, 2024
Garbage Disposal Not Working
Customers disposal stopped working, plumber said they didn’t have proper power. Corrected wiring and fixed switch. There is now power, however unfortunately it appears the disposal has failed.
Residential
Rochester, WA 98579
Mar 28, 2024
Ceiling Fan Not Working
Came to troubleshoot lights in the kitchen not working. Tenant had tried to install a new ceiling fan and redid all the wiring in the box off a switch loop system. Had to pull it apart and redo it all. Fixed issue and everything is working
Darren C.
Darren C.
Great service from Ethan. Explained what the issues and provided prompt service. Thank you!
Business responseMar 28, 2024
Thank you so much for taking your time to leave us a review. We appreciate it very much. I will make sure Ethan sees it
ResidentialElectricaltroubleshootCeiling fan
Olympia, WA 98513
May 16, 2024
Install Ceiling Fan
Called out to install a ceiling fan for this customer. We hung new customer supplied fan and installed a new surge protector. We also performed a tune up on her main electrical panel.
Ruth P.
Ruth P.
Professional, knowledgeable and they did a great job!
Business responseMay 20, 2024
Thank you, we try hard
ResidentialElectricalInstallCeiling fan
Lacey, WA 98516
Mar 25, 2025
New Circuit for AC
Got called out to switch power from a gas range to electric. We found power was already there, however HVAC company ran power to ac unit from this plug. We installed new circuit for the ac unit and a plug for the range.
Sandra M.
Sandra M.
Thorough and reliable. Friendly too. Quick & efficient too.
Business responseMay 20, 2024
Thank you so much
ResidentialElectricalNew CircuitInstall
Shelton, WA 98584
May 01, 2024
EV Charger Install
Came out due to customer wanting to have a car charger installed. We installed an outlet for customer supplied car charger. Also helped him with some nuisance breakers that kept tripping.
Lowell G.
Lowell G.
Zeb did an amazing job! Very courteous and professional. Shocking Difference always does a great job.
Business responseMay 01, 2024
Thank you so much. We are so happy to be able to help you again. I will make sure Zeb sees this.
ResidentialElectricalNew installationEV Charger
Olympia, WA 98513
May 16, 2024
Annual Club Inspection
We came out to do our annual home inspection we have for our Safety and Savings Plan members. We also gave some estimates for other issues we found. Did a generator maintenance also.
Richard T.
Richard T.
Jared led a team to our house to do a general electrical check up, check our automatic emergency generator, and bid on replacing two malfunctioning wall heaters. They were very thorough, left the place as clean as they found it, and provided a lot of information on our house's systems and safety. I have used Shocking Difference before and will use them again. Good outfit!
Business responseApr 30, 2024
Thank you so much for placing your trust in us again. We appreciate our return customer so much.
ResidentialElectricalInspectionCeiling fanCircuit Breakers
Shelton, WA 98584
Apr 19, 2024
Exterior Outlet Repair
We came out for a troubleshoot a circuit that kept tripping the breaker. After troubleshooting we replaced an outdoor outlet and added a weather proof cover to it.
Bill Y.
Bill Y.
IF there was a 6th Star it would be our choice! From the receptionist when I called "Shocking Difference" to then the two Gentlemen arrived they were Outstandingly Professional, knowledgeable. and had a work ethic you don't find muck these days! They worked hard from early morning to later evening to find the problem and fix it and they explained to us in a way we could understand! If when We need more work done We will call Shocking Difference and ask them to send one of these men out!
Business responseApr 19, 2024
Thank you sooo much. I will make sure all our crew sees this. We appreciate you so much.
ResidentialElectricalRepairOutlet
Olympia, WA 98502
Apr 19, 2024
Broken Post Light
Vehicle had broken the light off of its base. We came out because the light was reinstalled but not working. Found issue to be light not plugged in.
Linda G.
Linda G.
I had them install a Tesla wall charger in a detached garage. The existing panel was too small & had to be upgraded. Shawn Karreci was excellent to work with. I had also wanted some changes done to my stand alone generator. Shawn explained that my generator did not have the capacity needed to add the wall charger. I also wanted my garage door added to the generator. This could not be done due to the adjacent shop & too much amperage needed. However, he suggested an alternate solution, a garage door with back up battery during outages. This was a big job. Throughout Shawn & his crew were professional, helpful & kept me abreast of their progress. I would definitely recommend this company!!
Business responseSep 19, 2022
Thank you so much Linda, wish we could have waved a magic wand and sized up your generator but we are glad we could offer some work arounds. I will make sure the crew know of your review.
ResidentialElectricaltroubleshootLighting
Northwest Olympia, Olympia, WA 98502
Apr 10, 2024
Smoke Detectors Keep Going Off
Customer had old hard wired smoke detectors that he needed replaced. We installed the with some the customer had purchased beforehand.
Leonard Y.
Leonard Y.
I was very pleased with the service I received. Shawn and Tyler quickly and efficiently installed my new hard-wired smoke detectors, and completed an 11-point electrical safety evaluation of my home. They were friendly and professional, and explained everything in a way I could understand. Thanks for the good work!
Business responseApr 11, 2024
Thanks I will let Shawn and Tyler know
ResidentialElectricalRepairInstallSMOKE DETECTORS
Olympia, WA 98506
Mar 27, 2024
Flickering Lihgts
We came out to look at customers intermittent flickering lights. Dimmer was bad, replaced with a standard switch at customers request.
Sylvie M.
Sylvie M.
A very positive experience with Shocking Difference this morning to address a concern I had about whether I had a failing circuit or electrical line. The technicians were very professional and explained everything very clearly. They did an inspection of my breaker box, checked a number of outlets and gave me recommendations on what updates I may want to do, and maintenance tips for my electrical system. Kudos to the crew that came out! The only reason that this review is not a "5" star review is that the pricing was really opaque. I asked about call-out charge, and was told it was $69. That's fine. But on arrival, I was told that the work would be either Level 1, Level 2 or Level 3 depending on time and effort. I ended up with a Level 1 service, and that was a flat $387 charge. This pricing structure was not explained in my call to make the appointment, and I believe it should have been explained at the point that I asked about how much the initial charge would be. Other than that, I was very satisfied. I just think more transparency about the pricing bands should be shared.
Business responseMar 27, 2024
Thank you for the review Sylvia we appreciate it very much. We don’t do any pricing over the phone as none of our customer experience staff are electricians. They do not know scope of work or code requirements in order to do pricing on the phone. I will be sure to remind our customer experience personal that they also need to explain that there will be a troubleshoot charge when there is a troubleshooting issue. They typically let customers know this when they call in but we have had some non customer experience filling the gap for us when they have been ill. give me a call at +13608704430 if you would like to have a conversation with me.
ResidentialElectricaltroubleshootLighting
Olympia, WA 98501
Apr 10, 2024
No Power to Parts of House
We came out because there were four areas of the home that lost power. We troubleshot and found issue with wiring for three-way switch was bad. Also replaced some switches in the basement.
Dawn A.
Dawn A.
The technicians were friendly, professional, provided detailed analysis of our electrical situation, and fixed the problems. We are happy with the results. Thank you!
Business responseApr 02, 2024
Thank you Dawn. We appreciate your time to leave us a review. Remember we have a three year warranty so if you have any issues please reach out.
ResidentialElectricaltroubleshootLightingSWITCH
Elma, WA 98541
Mar 11, 2024
Light Fixture Replacement
We came out to look at replacing light fixtures for their business. Looked over everything and gave estimate for the work.
Jeff M.
Jeff M.
Electrician was on time and professional, thanks for the help today!!
Business responseMar 19, 2024
Thank you so much jeff, we appreciate you giving us the opportunity
CommercialElectricalEstimateLighting
Olympia, WA 98512
Mar 05, 2024
Smoke Detector Going Off
Smoke detector was going off. We checked the detector out and found it had gone bad. We replaced with a new one.
Cathy W.
Cathy W.
We have used Shocking Difference for many years and appreciate their prompt and friendly service, friendly customer service, knowledgeable technicians and fair and honest prices!
Business responseMar 19, 2024
Thank you so much Cathy. We are so blessed to have wonderful customers like you.
ResidentialElectricaltroubleshootSMOKE DETECTORS
Shelton, WA 98584
Feb 15, 2024
Flickering Lights
Came out due to lights flickering in customers home. We did a troubleshoot and tightened a couple loose connections in panel, but that didn't fix the issue. Customer needed power company to come out and check their connections.
Robert G.
Robert G.
Arrived on time. Very professional and attentive. Kept me informed. Would hire again.
ResidentialElectricaltroubleshootLighting
Shelton, WA 98584
Feb 05, 2024
Furnace Will Not Shut Off
Went out to help customer with issue where her furnace would not shut off. Thermostat turned out to be bad so we replaced it with new upgraded version.
Joan Z.
Joan Z.
Both fellows were professional and thorough. They checked for any additional electrical problems and wrote up a report. I'm pleased with the service provided.
Business responseFeb 08, 2024
Hello, Joan! Thank you so much for the 5-star review! We are glad to read that you are pleased with the service you received. Please don't hesitate to give us a call if we can help you with anything else. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricaltroubleshootReplacementHeater
North East, Olympia, WA 98506
Jan 25, 2024
Outlets and switches not working
We came out because there were some outlets and switches not working. After troubleshooting we The bad switches and plugs.
Rene W.
Rene W.
Great company! thorough and professional. Will use again!
Business responseJan 25, 2024
Hello, Rene! Thank you for the 5-star review! We appreciate it! We look forward to serving you in the future so please don't hesitate to give us a call. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalReplacementtroubleshootOutlet
Olympia, WA 98512
Jan 16, 2024
Generator Hookup
Came out to install a generator hookup for the customer. We installed a generator plug. The generator they had was for a jobsite and not meant for a house, so he is going to get a different one.
Rex S.
Rex S.
Very thorough we will definitely use them again!!
Business responseJan 18, 2024
Hello, Rex! Thank you for the 5-star review! We are glad you are pleased with the service you received! Please don't hesitate to give us a call if we can help you with anything else. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalNew installationGenerators
Hoodsport, WA 98548
Jan 11, 2024
Barrell Sauna Install
Customer purchased a barrel sauna and needed power ran to it. We gave an estimate and we ended up running the new circuit out to the sauna. We made sure everything was up to current electrical code.
Jacob J.
Jacob J.
Shawn and Yasser did a tremendous job. Hard workers, took on a challenging install and kept at it until it was done. Shocking Difference was responsive, flexible, communicative. All around was a great experience.
Business responseJan 12, 2024
Hi Jacob, Thank you for the 5 stars and positive feedback on Shawn and Yasser. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectrical
Grapeview, WA 98546
Nov 02, 2024
Heaters not working right.
We came out because the three baseboard heaters in his bedroom and living room wouldn’t turn off, forcing him to use the breaker as a switch. After troubleshooting we replaced the breaker, thermostat, and relay. We also diagnosed the relay’s delay in operation, ensuring everything functioned correctly after our adjustments.
Ric S.
Ric S.
Jacob was locked in until everything was right. Much appreciated!!
Business responseNov 27, 2024
Hi Ric, Thanks for the 5 stars and positive feedback on Jacob. We appreciate your business and thank you for trusting Shocking Difference LLC.
ResidentialElectricaltroubleshootReplacementHeater
Shelton, WA 98584
Dec 19, 2023
Parking lot lights not working
We came out due to lights in the parking lot not working. We changed out several bulbs. After completing the installation, we confirmed that all components were functioning.
Dave S.
Dave S.
Super friendly and professional people that do great work. Zeb was very good at keeping me updated as he went along and he did a great job. Our parking lot lights look outstanding. Thanks for your hard work. These are my go to electricians from now on.
Business responseDec 20, 2023
Hi Dave, Thank you for the 5 stars and feedback on Zeb. We appreciate your business and thanks for choosing Shocking Difference LLC.
CommercialElectricalInspectionEstimateReplacement
Olympia, WA 98513
Nov 30, 2023
No power to garage
We came out due to flickering lights in the shop, we discovered a damaged neutral wire that was causing power interruptions. After troubleshooting, we provided a bid to run a new 60-amp line from the main house panel. We successfully moved existing circuits to the new subpanel and ensured everything was powered.
Glenn M.
Glenn M.
Very nice and professional thanks for the work
Business responseDec 01, 2023
Hi Glenn, Thanks for the 5 stars and positive review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootRepairOutlet
North East, Olympia, WA 98506
Nov 21, 2023
Switches aren't working
We came out due to some of the customers light switches not working. After some troubleshooting we determined the switches were bad. We replaced the bad switches and some undercabinet lighting for a separate issue.
Karen P.
Karen P.
Nate and Jordan did a fine job and both are really cool guys. Enjoyable experience. There's more to be done and we look forward to having them back soon.
Business responseNov 22, 2023
Hi Karen, Thank you for the 5 stars and positive feedback on Nate and Jordan. It was a please to work with you and we look forward to working with you again. We appreciate your business and thank you for trusting Shocking Difference LLC.
ResidentialElectrical
Shelton, WA 98584
Nov 07, 2023
Pole Light Troubleshoot
Came out to troubleshoot pole light fixture that was not working. We had to replace the fixture. All is working now.
ResidentialElectricaltroubleshootLighting
Lacey, WA 98513
Oct 26, 2023
Install exterior outlet
With the original outlet removed and wires exposed, we installed a new outlet to restore functionality before the siding installation per customers request. We ensured that the new outlet was GFCI protected, specifically in the garage, to enhance safety and compliance.
Jennyan J.
Jennyan J.
Ethan did a great job. He helped with several electrical projects that I had around the house. Very pleasant to work with.
Business responseOct 27, 2023
Hi Jennyan, Thank you for the 5 stars and positive feedback on Ethan. It was a pleasure to work with you. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalInstallOutlet
Lacey, WA 98516
Oct 09, 2023
Outdoor outlet install
Customer had us come out to look at installing a new exterior outlet. We extended an existing circuit and added a plug. Customer also had a breaker tripping. We found a coil of wire outside the house and that was arcing causing the tripping of the breaker. We turned that into another outlet for them and there are no breaker issues.
Zach M.
Zach M.
Had an exterior outlet installed and the electrician, Ethan, ended up checking out another issue I was having in my garage. Within 5 minutes he figured out the issue and provided a solution. This is after a previous company failed find the problem. Ethan was amazing and went out of his way to check out the garage issue even though that was not job he was there for. I have had 3 different electricians out to for various things and he was by far the best. The company is upfront with their prices and are very fair/affordable. It nearly cost me the same to have Ethan find and fix my garage issue as it did to have the previous company to come out and fail to find the issue. I am very happy with the service and will be using Shocking Difference going forward as well as recommending them to family and friends.
Business responseOct 09, 2023
Thank you so much for the review. We spend time training all our crew so they can find the problem and our crew loves to hear when they exceeded expectation because of the time they have taken to train and learn about electricity. We appreciate your time to leave our company the review
ResidentialElectricalInstallOutlet
Roy, WA 98580
Sep 28, 2023
Heater replacement
A couple of dead heaters in the customer's home needed replacement to restore functionality. We removed the non-working units and installed the new heaters provided by the customer, ensuring optimal performance for their heating needs.
Kendralyn B.
Kendralyn B.
Most helpful technician ever!!!!
Business responseSep 29, 2023
Thank you so much Kendralyn, for the 5 stars and positive review. We really appreciate it!!!
ResidentialElectricalReplacementHeater
South Westside, Olympia, WA 98502
Sep 14, 2023
Ev charger and lighting install
We installed a customer-supplied EV charger along with new lighting fixtures. This provides a convenient charging solution and improves visibility and safety in the garage.
Scott N.
Scott N.
They were running late but adjusted my fees and stayed late to finish an important job. The owner even came and helped out. Very pleased with them. Using them again in a couple weeks on a different job. Just used them again for another job. They are terrific. Good work and totally professional.
Business responseSep 08, 2023
Thank you so much we try hard to stay on schedule but sometimes that does not always work out like we wish. We are thankful for your patience and you’re taking the time to leave us a review.
ResidentialElectricalInstallLightingEV Charger
Lacey, WA 98516
Aug 26, 2023
Melted electrical panel
After a downed power pole caused significant damage to the electrical panel and disrupted power in the home, we replaced the compromised main panel. This repair led to the restoration of reliable electricity, ensuring the homeowner can enjoy a safe and functional living environment once again.
Odella S.
Odella S.
My electric service panel was “fried” after a power outage & power being restored. Shocking Difference was extremely responsive & all employees were professional, patient & concerned about my issues. They stayed on task getting a whole new power service panel installed, labeled & all switches & outlets checked out to insure they were all working properly. I highly recommend Shocking Difference for all electrical needs.
Business responseAug 28, 2023
Hi Odella, Thank you for the 5 stars and positive review. We appreciate your business and thank you for the recommendation and for trusting Shocking Difference LLC.
ResidentialElectricalRepairUpgrade ServicePanel
Olympia, WA 98513
Aug 21, 2023
Broken Light Switch
Customer call because a mirror fell on the switch and it broke. We did a replacement of the switch box and switch.
Robin A.
Robin A.
They are quick and reliable and have great prices. Worked fast and friendly with no hidden fees!
ResidentialElectricalRepairReplacementSWITCH
Olympia, WA 98516
Aug 15, 2023
No power to circuit
We came out due to a loss of power affecting half of the house. Upon troubleshooting, we discovered a loose wire within a wirenut at the entryway outlet. After reestablishing the connection, all circuits were restored, ensuring the home was fully functional again.
Sarah L.
Sarah L.
Shocking Difference LLC will be our go to electrical contractor from here on out! They were able to fit us in same day (no power in half of the house). Ethan and Justice were professional, friendly and took care of the problem fast and efficiently for a reasonable and fair price. Another company quoted us 5 times as much to fix it without ever identifying what the actual problem was. Both also took the time to answer all of my teenagers questions about how to become an electrician🙂 We signed up for their membership program on the spot because we just bought a house built in the 80’s and are not ever going to use another electrical company!! Thumbs up for Shocking Difference LLC!!!! 👍
Business responseAug 15, 2023
Thank you for the review Sarah, glad we could find the problem and get it fixed.
ResidentialElectricaltroubleshootOutlet
Cain Road, Olympia, WA 98501
Aug 06, 2023
New circuit for induction range
The installation of a new induction range required additional electrical support due to its higher amperage. We ran a new circuit to ensure the system could safely handle the upgraded appliance, providing reliable power without risk of overload.
Joe S.
Joe S.
Business responseAug 10, 2023
Hello Joe, Thank you for stopping by to leave us a 5-star review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalInstallCircuit BreakersNew Circuit
North East, Olympia, WA 98506
Jul 28, 2023
New circuit install for stove
Installed a new 20-amp 240V circuit for a stove top and resolved issues with several lights, identifying bad switches as the cause.
Maximilian R.
Maximilian R.
Business responseJul 31, 2023
Thanks for the 5-star review! We really appreciate your business!
ResidentialElectricalInstallNew Circuitappliance outlet
Olympia, WA 98501
Jul 20, 2023
Bath fan not workin
We troubleshot the issue with the master bath fan light not working and found power to the switches, but a poor connection at the fan. After spending time repairing the connections, we rewired the power from the switch box to the fan and light switch box.
Alyssa K.
Alyssa K.
Zeb did an awesome job! Upfront, honest, and worked hard to solve our issue!
Business responseJul 22, 2023
Thank you so much, I will make sure Zeb sees your review. We appreciate your business very much and also your taking the time to leave us a review.
ResidentialElectricaltroubleshootBath/Exhaust Fan
Northwest Olympia, Olympia, WA 98502
Jul 10, 2023
Multiple Projects
Came to do multiple projects. Rewired switch for hood fan to give it constant power, also installed dimmer for kitchen lighting, replaced an outlet over by dining table and replaced outdoor outlet and bubble cover.
Mary G.
Mary G.
Ethan and his partner were GREAT! Excellent communication -answering all my inquiries and understanding my electrical needs. Will continue to use Shocking Difference in the future after using them now for two separate jobs.
Business responseJul 11, 2023
Thank you for the 5 stars and positive feedback on Ethan, Mary. We appreciate your continued business and trust in Shocking Difference LLC.
ResidentialElectricalInstalltroubleshootRepair
Olympia, WA 98516
Jun 30, 2023
Dryer Not Getting Full Power
Customer called due to dryer only getting half the power it needed. After troubleshooting determined the breaker had gone bad. We replaced and all is well.
Dennis N.
Dennis N.
Adam and Jordan were friendly and methodical. When a replacement circuit breaker was not readily available to fix our problem, they asked their colleagues to track one down. I appreciate their dedication to customer service. Highly recommended!
Business responseJun 30, 2023
Hi Dennis, thanks for the kind words regarding Adam and Jordan. They make a great team! Thanks for trusting us to fix your electrical issue, we appreciate your business!
ResidentialElectricalRepairtroubleshootCircuit Breakers
South Westside, Olympia, WA 98502
Oct 04, 2023
Inspection Report Repairs
Came out for customer looking to buy the home. Looked over the issues in the inspection report and gave estimates to buyer for that work.
Jessie
Jessie
Another great experience with Shocking Difference. Their techs are friendly, competent, and professional. I recommend them without reservation.
Business responseJun 27, 2023
Hello Jessie, Thank you for the 5 stars and positive review. We appreciate your business and continued trust in Shocking Difference LLC.
ResidentialElectricalEstimateInspectionSMOKE DETECTORS
Alicia E.
Alicia E.
Dec 11, 2024
Nate was courteous and efficient. He did a great job. I love Shocking Difference!
Business responseJan 03, 2025
Thank you so much we are so happy when we get customers who continue to use our services over the years.
Sue J.
Sue J.
Jan 15, 2020
I left a review on Angie's List. I'm very pleased with the customer care that I received. I'll be doing business again with Shocking Difference, and I'll be sure to recommend this business to my friends.
Business responseMar 12, 2025
thank you so much
Mindy N.
Mindy N.
Mar 23, 2019
This company went ABOVE and BEYOND to help us in an emergency. Their customer service was top notch, and they were exceptionally caring and professional. I will use them for any needs in the future! Thank you to this company.
Business responseMar 12, 2025
thank you
Tom D.
Tom D.
Dec 10, 2024
Winona got me a price together while she was on her vacation in Boston. Fair price. Their guys came out and did a great job, adjusting the work as requested during the process. A pleasure to work with.
Business responseJan 03, 2025
Thank you so much. We are always happy to help
John J.
John J.
Mar 20, 2025
Had exterior and interior lights changed, prompt service. Reasonable prices. All steps explained.
Business responseMar 20, 2025
Thank you so much for leaving us the review. We are blessed to have repeated customers like you.
Olympia, WA 98516
Feb 17, 2025
Bathroom outlet not working
We addressed an issue with the bathroom outlet that was not functioning. Upon inspection, customer discovered a tripped GFCI and reset it, restoring power. We also provided estimates for future electrical work the homeowner expressed interest in.
Melanie A.
Melanie A.
They were able to squeeze me in before my appointment Very professional and courteous
Business responseFeb 17, 2025
We appreciate you taking your time to leave us a review. Thank you.
ResidentialElectricaltroubleshootOutlet
Lacey, WA 98503
Jan 27, 2025
Lighting replacement
Customer wanted to have some lighting fixed that was not working. We replaced a few light fixtures with customer supplied lights and installed a new dimmer switch. We also replaced a burned out plug.
Dorothy L. V.
Dorothy L. V.
Shocking Difference was one of 3 Electricians I contacted to get a quote for the work I wanted completed; all 3 had good ratings but Shocking Differences was the only one who got back to me to arrange a date to give a quote. When Winona called she gave a date of Feb. 11th, said there was a $69 service fee to come out for quote and ifvI accepted the terms of the quote they would do the work right then. I received a call from Winona this morning (1/27/25) stating they had time to come out between 8am-8:45am. Zeb and his helper arrive at 8:10am, confirmed what I wanted done, did an 11 point inspection, provided options and prices and allowed me to choose without any pressure. I was given a time frame of 4 hours but they were done in 2.5 hours. Both were friendly, polite and efficient. I am very pleased and would definitely call Shocking Difference again. By the way, Winona has a very pleasant and friendly phone personality as well.
Business responseJan 30, 2025
Thank you Dorothy, we appreciate you taking time to leave such a detailed review. We appreciate it so much and our crew and I are happy to serve you at any time.
ResidentialElectricalReplacementLighting
Olympia, WA 98512
Jan 16, 2025
Home inspection
We came out and performed a whole home electrical inspection that we do annually for our Safety and Savings Plan members
Jeanne O.
Jeanne O.
Yasser was fantastic! He answered all of my questions and provided me with info to help me make decisions with my generator and some potential future projects. I recommend Shocking Difference without hesitation to my friends. They are the BEST! Thank you, Yasser!
Business responseJan 21, 2025
Thank you we think he’s fantastic too. Looking forward to working with you in the future
ResidentialElectricalInspectionEstimateappliance outlet
Olympia, WA 98502
Jan 15, 2025
Annual whole home inspection
We came out to do our yearly electrical inspection for our customer that is part of our Safety and Savings Plan.
Jean H.
Jean H.
Electrician Yasser Dunn with Shocking Difference in Olympia WA, did a thorough inspection of my home’s electrical system today in my annual home check up! He is very knowledgeable, skilled and clearly explained issues that I need to consider now and down the road. I appreciated the time he took to make sure my questions were answered! I highly recommend Yasser Dunn and Shocking Difference LLC.
Business responseJan 21, 2025
Thank you we love Yasser too. I will make sure he sees this
ResidentialElectricalInspectionappliance outletBath/Exhaust Fan
Olympia, WA 98503
Dec 14, 2024
New outlets installation
We came out because the customer wanted to add new outlets in a room. We looked over project and provided estimates for the work. We added multiple outlets to the garage area.
Dennis B.
Dennis B.
Nate did an excellent job installing all my outlets. Very professional and answered all my questions. I would highly recommend Shocking Difference.
Business responseDec 23, 2024
Thank you for the review. We look forward to helping you with your future projects.
ResidentialElectricalEstimateNew installationOutlet
Shelton, WA 98584
Dec 05, 2024
Kitchen outlets troubleshoot
The kitchen outlets were tripping due to an air fryer pulling too many amps, which tripped the GFCI. We conducted a thorough 11-point inspection, determined the issue, and ended up resetting the GFCI. We also provided estimates for relocating a fan in the living room as well as upgrading the kitchen circuit.
Johana T.
Johana T.
Love the attention to detail and service, I love how caring they were and how comprehensive, definitely a customer for life.
Business responseDec 11, 2024
Thank you for your kind words, Johana!
ResidentialElectricaltroubleshootCircuit BreakersOutlet
Olympia, WA 98502
Nov 15, 2024
Install smart switches
Came out to give a estimate to install smart switches for customer's outdoor fixtures. After he okayed the price we installed the 2 smart switches and installed a couple new switches.
Sean K.
Sean K.
Nate from Shocking Difference was great! Very knowledgable and professional, he did a great job! I am very happy with the results and will be calling Shocking Difference again in the future.
Business responseNov 20, 2024
Thank you for the wonderful feedback! We're thrilled to hear that Nate provided you with excellent service.
ResidentialElectricalEstimateInstall
Olympia, WA 98516
Nov 08, 2024
Circuit not working
Customer had lost power to part of the house and furnace. We troubleshot the issue and replaced a couple switches. We also found bad fuses in furnace disconnect, there is some other issues from a surge going on with the furnace. Recommended having HVAC company come out and installing a whole home surge protector.
Miles W.
Miles W.
They helped out a ton! Great service and reasonable rates
Business responseNov 08, 2024
Thank you so much for taking time to let us know how we did.
ResidentialElectricaltroubleshootSWITCH
Olympia, WA 98502
Nov 06, 2024
Portable Generator Hookup
Customer wanted to have a portable generator hookup installed. We came out looked over the project and installed a generator outlet. We had to special order the outlet and get the panel cover modified with an interlock.
Burton B.
Burton B.
Very knowledgeable team who worked well together. Nate led the team, who made sure l had a say in the decision as to where l needed things placed. When the job was finished, things were clean.
Business responseNov 08, 2024
Thank you so much mr bates and we’re glad you’re gonna be able use your generator the next time the power goes out.
ResidentialElectrical
Nottingham, Olympia, WA 98501
Nov 05, 2024
Generac Troubleshoot
Came out because customer's generator is not starting. After troubleshooting determined generator is dead. Generac is going to send a replacement generator.
Andrew R.
Andrew R.
Business responseNov 05, 2024
Thank you
ResidentialElectricalRepairGenerators
Olympia, WA 98506
Oct 26, 2024
Sump Pump Circuit
We came out because the customer needed a circuit ran for their sump pump. We installed the new circuit for that and a new plug in the kitchen.
Dario L.
Dario L.
Nate Taylor was great. We would ask for him again. He was creative in dealing with problems (likelihood that rats might chew on the wires). The job was done with care and efficiency.
Business responseOct 28, 2024
Thank you for the feedback! We're thrilled to hear that Nate provided you with creative solutions and was able to provide you with excellent service.
ResidentialElectricalInstallNew CircuitOutlet
Shelton, WA 98584
Oct 17, 2024
Well pump shocking people
Came out due to plumber getting shocked when working on the well head. Found out no ground was connected to it. We grounded the well pump and resolved the issue.
Edwards J.
Edwards J.
Business responseOct 28, 2024
Thank you for your positive feedback! We appreciate your support and are glad to hear you're satisfied with our services.
Residential
Shelton, WA 98584
Oct 09, 2024
Generator Maintenance
We recently completed a generator maintenance service for this customer. We did the annual maintenance and tested the unit to make sure it was will perform well for the upcoming fall/winter season. We provided an estimate for future work.
Mary W.
Mary W.
This is the first time I use their service The guy named Roderick is very nice and the professional. I’m very happy with his service
Business responseOct 15, 2024
Thank you for your feedback! We're glad to hear that you had a great experience with Roderick. We appreciate your support and look forward to serving you again in the future!
ResidentialElectricalMaintenanceGeneratorsEstimate
South Capitol, Olympia, WA 98501
Sep 26, 2024
Re-run some of electrical on roof
Customer had old conduit on roof that was old and in need of replacement. We re-ran a few of the circuits that were in bad shape and replaced 2 electrical panels in the home.
John H.
John H.
Business responseSep 27, 2024
Thank you
ResidentialElectricalEstimateRepairReplacement
Olympia, WA 98506
Sep 12, 2024
New circuit for sauna
Customer needed a circuit for a new sauna that was being installed. We ran a 20A circuit to the closet where the sauna was being located.
ThorDoom S.
ThorDoom S.
Tyler and Yasser did a great job fixing a couple issues at my house, thanks!
Business responseSep 16, 2024
Thank you so much we were glad we could be a help
ResidentialElectricalInstallOutletNew installation
Olympia, WA 98502
Sep 05, 2024
Bath fan not wokring
Customer had already removed old motor from the bathroom fan. We installed the new motor and made sure everything was working correctly.
Alex D.
Alex D.
Tyler and Mo did an amazing job replacing a fan and switch for us! Upfront and clear with prices that are way more reasonable than the national chain we have had in here before. Such a breath of fresh air while dealing with the stress of trying to get our condo ready to sell. It was easy to call and make an appointment and they didn't hesitate to let us know when they were available earlier than previously planned. Definitely will be using them for all our electrician needs when we move to our new place! Plus, they left our laundry room cleaner than they found it, which was a nice extra touch they didn't need to do.
Business responseSep 16, 2024
Thank you so much. Glad to hear they cleaned up. We look forward to helping with your next project in the new place
ResidentialElectricalReplacementRepairtroubleshoot
Shelton, WA 98584
Aug 29, 2024
Generator not starting
Generac referred customer to us due to generator not starting. We determined the battery was dead and that the charger had not been wired correctly when it was initially installed. We fixed this connection and replaced the battery.
Janette U.
Janette U.
Zeb is respectful, professional and knowledgeable. He gave us some great tips on our new generac generator. We will be using Zeb’s services again.
Business responseSep 12, 2024
Thank you for the positive feedback! We're glad to hear that Zeb provided you with excellent service and valuable tips on your Generac generator.
ResidentialElectricalRepairGenerators
Olympia, WA 98512
Aug 24, 2024
New hot water heater
We came out because the customer needed power for the hot water heater extended for new location. Worked with Olympic Plumbing to run power to new hot water heater location.
Zachary M.
Zachary M.
Business responseAug 29, 2024
Thank you for your positive rating!
ResidentialElectricalEstimateInstallNew Circuit
Shelton, WA 98584
Aug 15, 2024
No power to part of the house
Customer had issue with part of the house not having power. We came out and gave options for correcting.
Denise C.
Denise C.
Very courteous and efficient service.l
Business responseAug 29, 2024
Thank you for your kind words! Your satisfaction is our priority, and we appreciate your support!
ResidentialElectricaltroubleshootEstimateCircuit Breakers
Northwest Olympia, Olympia, WA 98502
Aug 04, 2024
Fix and add lighting
We came out and looked over project with customer. We ended up installing a chandelier, and lights in the living room and master bedroom. We also installed a Caseta wireless diming switch to give the customer another place to turn on and off the lights.0
Eugene B.
Eugene B.
Nate and Tyler did an awesome job! Will definitely hire back.
Business responseAug 10, 2024
Thank you. I hope you like your lovely new lighting and have many evenings to enjoy it
Residential
Olympia, WA 98503
Aug 01, 2024
Whole home inspection
Customer called to do a whole home electrical inspection to make sure everything is safe. We gave some recommendations based off our findings. We did relocate and upgrade the panel due to its age and condition.
Courtney H.
Courtney H.
Business responseAug 01, 2024
Thanks
ResidentialElectricalInspectionReplacementtroubleshoot
Shelton, WA 98584
Jul 30, 2024
Light post install
Came out because the customer wanted to have a post light installed. We looked over the project and gave options for the install. We installed the light and made sure everything was up to current electrical code.
Dotty S.
Dotty S.
Shawn and Mo arrived soon after the anticipated time, were neat, courteous and knowledgeable. They spent 2 1/2 hours assessing the task of installing an outdoor lamp/post and performing an extensive evaluation of our home electrical system. I’m very impressed and plan to go ahead with part of what they listed. There was no high pressure to buy, just solid evidence on why I should do some of the things they listed. Thank you, Sean and Mo! It was a pleasure to meet you.
Business responseAug 01, 2024
Thank you so much we look forward to our project next week and are thankful for your kind words.
ResidentialElectricalInstallLighting
Tumwater, WA 98501
Jul 19, 2024
Bath fan replacement
Customer had a couple bath fans that were not working. We installed a couple Panasonic Whisper Quiet bath fans for him.
Tim T.
Tim T.
Friendly and professional. Thorough in his explanations during the estimate process. Knowledgeable of electrical systems in our home. Good experience overall!
Business responseJul 19, 2024
Thank you so much for taking your time to write us this. The crew try hard to do a great job and they appreciate it and so do we.
ResidentialElectricalReplacementBath/Exhaust Fan
Allyn, Allyn, WA 98524
Jun 26, 2024
Smoke Detectors Constantly Beeping
Came out because the customer reported that the smoke alarm was beeping around every 30 seconds. As it turned out, the plug-in carbon monoxide detector was the issue. We informed her and found out the smoke detectors were outdated as well. We replaced all of them with new 10 year internal battery smoke detectors. 
Carol M.
Carol M.
Your assistance regarding my need for smoke alarm service was greatly appreciated. You went out of your way to provide same day service. The dispatcher was so helpful and Nate Taylor was professional and helpful in so many ways. Thank you so much
Business responseJun 27, 2024
I will make sure Nate and Brenda know of your kind comments. We appreciate your time to leave us a review
ResidentialElectricaltroubleshootInstallSMOKE DETECTORS
Tumwater, WA 98512
Jun 19, 2024
Dishwasher Not Working
Customers dishwasher breaker was tripped. After troubleshooting we found connections to washer were loose. Fixed that and repaired a few wires that had knicks in them from whenever they were installed.
Alexander T.
Alexander T.
Excellent service, prompt, clean, courteous. A+ would recommend highly. Very knowledgeable and practical.
Business responseJun 21, 2024
Thank you so much our staff work hard to be knowledgeable and helpful.
ResidentialElectrical
Shelton, WA 98584
Jun 14, 2024
Media Room Upgrades
Can out to assist customer with a media room upgrade. We moved outlets, moved coax for internet, and got things set up for future under cabinet lighitng.
Susan D.
Susan D.
Shocking Difference's team was professional and communicated clearly. Work performed was high quality. We were given multiple choices to decide when work could be completed in one pathway or another. We recommend them!!!
Business responseJun 17, 2024
We appreciate your feedback. We are thrilled to hear that you found our team professional and our work high quality. We work hard to give our clients options and transparent communication.
ResidentialElectricalInstallReplacementData Cable
Eastside, Olympia, WA 98501
Jun 10, 2024
Ethernet Ran to Outbuilding
Customer wanted to have ethernet ran out to their outbuilding for internet. We ran Cat6 from house underground through conduit for protection.
Nicole T.
Nicole T.
Knowledgeable and straight forward, the Shocking Difference team really impressed us and I know we’ll be using them for any future needs!
Business responseJun 13, 2024
We appreciate your kind words. We are delighted we were able to help you with this project. We look forward to working with you in the future.
ResidentialElectricalInstalloutbuilding wiringLow Voltage
Shelton, WA 98584
May 28, 2024
Security Camera Installed
We came out to install a couple security cameras. We hung new outdoor camera lights for customer and gave some numbers for additional work
ResidentialElectricalInstallcameraLighting
Olympia, WA 98501
May 30, 2024
Electrical Issues at New Home
Looked over areas of concerns with customer as well as went over inspection report. Gave estimates to correct electrical issues and bringing things up to code.
Jeff C.
Jeff C.
Business responseMay 31, 2024
Thanks
ResidentialElectricalInspectionCircuit BreakersHeater
Olympia, WA 98501
May 17, 2024
Nest Camera Install
We ran new power to where a customer wanted to have a new Nest camera motion light installed.
Rachel C.
Rachel C.
Nate and Mo were a pleasure to work with and thoroughly explained each job. We will definitely use SD again.
Business responseMay 20, 2024
Thank you so much it was a pleasure and the guys were excited to read the review.
ResidentialElectricalNew installationcamera
Eastside, Olympia, WA 98501
May 07, 2024
Add A Few Outlets
Customer wanted to add a few outlets around the house. We installed the outlets and also did a panel tune up, making sure his panel is still safe.
Terence C.
Terence C.
Nate and Moe were very helpful and communicative, they did a great job
Business responseMay 08, 2024
Thank you so much I will make sure they see this.
ResidentialElectricalNew installationOutlet
Olympia, WA 98512
Apr 30, 2024
Hot Tub Circuit
Came out to install new hot tub circuit. We used an existing conduit and junction box on the outside of the house to pull from the panel. Got hot tub hooked up and running.
Kazun (.
Kazun (.
Nate, Tyler, and Moe were extremely efficient and professional for my hot tub installation. They were informative, and went above and beyond to make sure I was informed about and comfortable with the work that was being done as well as working with me to make the necessary modifications to my home work. Fantastic job, all 3 of them deserve high praise!
Business responseApr 30, 2024
Thank you so much. We appreciate the review so much. I am always thrilled to hear when a customer acknowledges their hard work.
ResidentialElectricalInstallHot TubNew Circuit
Olympia, WA 98516
Apr 24, 2024
Breakers Tripping
Came out due to issue causing breakers to trip. We troubleshot issue and corrected stab locked breakers. We also found issues with some of the heater so we replaced those as well.
Kyle C.
Kyle C.
Ethan and his partner did a great job! Thank you -
Business responseApr 30, 2024
Thank you. We appreciate your time leaving us a review so much.
ResidentialElectricaltroubleshootCircuit BreakersHeater
Olympia, WA 98512
Apr 19, 2024
Kiln, RV, and Hot Tub Circuits
Customer wanted to have new circuits ran for a kiln, RV and new hot tub. We came out and installed all three new circuits for the customer and made sure everything was brought up to code.
Mary E. C.
Mary E. C.
Jared and Roderick have been great. Very courteous and helpful with attention to detail. I have had an excellent experience with everyone at Shocking Difference and I highly recommend them.
Business responseApr 19, 2024
Thank you so much. We appreciate your time and I will make sure they see this.
ResidentialElectricalNew installationNew CircuitHot Tub
Lacey, WA 98516
Jun 18, 2024
Outdoor Heater Install
Customer was installing a pergola and wanted some outdoor heaters installed as well. We ran power to the heaters and for the louvres.
Jim P.
Jim P.
Very professional. Information was great, feel very confident in his ability to give us what we needed. Would recommend them for any electrical services
Business responseApr 12, 2024
Thank you
ResidentialElectricalEstimateInstallHeater
Olympia, WA 98502
Apr 09, 2024
Loose Breaker Connection
We came out due to customer having issues with furnace. We looked everything over and found all connections good and tight. Unfortunately it appears to be something going don with the furnace
Tania B.
Tania B.
Pleasant professional and very helpful for us. While my husband and I did not find a project for Shocking difference at this time, based on the information they gave us, we know what needs to be done. We would recommend them to others as well as use them again. My dog approved of them also.
Business responseApr 09, 2024
Thank you so much we look forward to helping in the future should you choose. I am glad your puppy approved.:)
ElectricalResidentialtroubleshootCircuit Breakers
Olympia, WA 98501
Mar 26, 2024
EV Charger Install
We removed charger from customers old house down the road. We ended up reinstalling the car charger, altering a Jacuzzi tub circuit for a bidet, and panel maintenance at the new house.d
Dennis B.
Dennis B.
The Shocking crew of Yasser and Nate did a fantastic job. Professional and engaging, worked non-stop until they got the jobs done: relocate and install a EV charger in second home and locate and install a new GFI outlet in a bathroom. Cleaned up and got everything back to where it belonged. Would recommend!
Business responseMar 27, 2024
Thank you so much we appreciate you taking the time to write the guys and us a review. I will make sure Nate and yasser get it
ResidentialElectricalEstimateInstallEV Charger
Shelton, WA 98584
Mar 20, 2024
Kitchen Power Not Woking
Troubleshot kitchen circuit to see why it had tripped off and how it was reset found that the neutral wire in the GFCI plug had broken off and was not making proper connection while I was there. I went ahead and replaced the GFI as well with a modern an updated version, turned it back on everything reset just fine.
ResidentialElectricaltroubleshootOutlet
Olympia, WA 98502
Mar 07, 2024
Lights and Smoke Detectors Replacement
Customer called due to issue with smoke detectors and some lights. We came out and looked everything over. We replaced the smoke detectors and some light fixtures.
Lisa K.
Lisa K.
Very personable employees. Explained how things work. Excellent communication throughout the process.
Business responseMar 19, 2024
Thank you Lisa we try hard to make sure we are having good communication and appreciate the review a lot.
ResidentialElectricalSMOKE DETECTORSLightingReplacement
Olympia, WA 98503
Feb 28, 2024
Run Power for Heat Pump
We were called out to run power for customers new heat pump. We added a new outdoor plug per code next to equipment. Fixed heat pump switch and installed new disconnect for the heat pump.
Ruth S.
Ruth S.
Jared came in to save day after my do it yourself heat pump installation hadn't passed inspection. He's calm, friendly and got it all figured out. Kudos to Jared!
Business responseMar 19, 2024
Yahoo Jared and thank you ruth for giving us the opportunity for helping. We appreciate the review so much.
ResidentialElectricalEstimateInstallOutlet
Lacey, WA 98503
Feb 13, 2024
Move Range Plug
Customer just moved into house. He wanted us for move the range plug back further and wanted estimates for additional work. Customer had us move range plug back and check for power for a few outlets in the house.
Brian H.
Brian H.
Both Zeb and his apprentice were professional and did a great job! Couldn't be happier!
Business responseFeb 14, 2024
Hello, Brian! Thank you so much for taking the time to leave us a 5-star review! Glad to read you are happy with the service you have been provided. If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalEstimateRepairInstall
Olympia, WA 98503
Feb 05, 2024
Crawl Space Outlet
Customer wanted to have an outlet installed for the dehumidifier. We gave the customer an estimate for that and some other future projects. We also provided an 11pt Safety Evaluation of the electrical system.
Seth S.
Seth S.
Zeb and Roderick visited my home today to provide a quote for some electrical work I may need done for a future project. They were kind, personable and professional and clearly communicated to me what the projects I needed done would cost. They also provided an inspection of my homes electrical components as part of the visit. Thanks guys. Highly recommend!!
Business responseFeb 08, 2024
Hello, Seth! Thank you for the 5-star review! Glad to read you had a wonderful service experience from Zeb and Roderick! Also, thank you for the recommendation! If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalEstimateNew CircuitOutlet
South End, Tacoma, WA 98418
Jan 25, 2024
New outlet install
We came out because they needed to have a new outlet installed in their meeting room. We looked job over and installed with their approval.
Bishop G.
Bishop G.
A+ I am very satisfied.
Business responseJan 25, 2024
Hello, Bishop! Thank you for the 5-star review! Glad to read you are very satisfied! Please let us know if we can help you with anything else. Have a great day and thank you for choosing Shocking Difference LLC!
CommercialElectricalInstallOutlet
Union, WA 98592
Jan 16, 2024
Generator Repair
Came out because the customers generator was not starting. This fell under the generators warranty so we worked with them and we got the generator working.
ResidentialElectricalRepairGenerators
Olympia, WA 98502
Feb 12, 2024
Appliance Tripping Breaker
We came out due to an appliance tripping the breaker. We replaced a couple breakers and installed a new circuit to the kitchen. We also did a panel tune up.
Curt A.
Curt A.
Ethan and Yasser were great. On time and efficient, they solved our issue quickly. Second time we’ve used Shocking Difference, excellent results.
Business responseJan 12, 2024
Hi Curt, Thanks for the 5 stars and positive feedback on Yasser and Shawn. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootInstallCircuit Breakers
Lilliwaup, WA 98555
Oct 09, 2024
Electrical Repair
Customer had a list of issues that needed to be looked at. We ended up making some electrical connections safe and up to code, replaced a timer, and correcting some issues with electrical outlets.
Alice H.
Alice H.
Zeb and Mo spent a good part of the day fixing many of my outlets (reversed polarity and ungrounded), installed 2 smoke detectors, and removed some problematic outside live wires. They were so nice, explained everything clearly, and very efficient and professional. Shocking Difference is my go-to for electrical work.
Business responseDec 22, 2023
Hello Alice, We are glad that you found us. Thank you for the 5 stars and positive feedback on Shawn and his partner. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalRepairOutletSWITCH
Shelton, WA 98584
Jan 11, 2024
EV charger installation
We installed a car charger in an outbuilding, conveniently located near the subpanel. The installation went smoothly and we helped the customer set up the app. Once completed, we tested the charger with the customer’s vehicle, confirming it worked perfectly and passed inspection without any issues.
Carolyn M.
Carolyn M.
Ethan and his crew were on time, helpful and pleasant to be around. Did great work and took care of necessary permits.
Business responseDec 08, 2023
Hi Carolyn, Thank you for the 5 stars and positive feedback on Nate and his partner. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalEstimateInstallEV Charger
Olympia, WA 98502
Nov 30, 2023
Temporary power hookup
The customer needed new power set up for property. We installed a temporary power pole and did a temporary hookup for the well.
annie R.
annie R.
They were on time, communication was excellent,I plan on calling them again. They were very professional. Very good service!
Business responseNov 30, 2023
Thank you so much for the review. We are always trying to communicate well and not always perfect but always striving to do better.
ResidentialElectricalInstallnew service
Shelton, WA 98584
Nov 21, 2023
Look over projects
We came out to look over a few projects with the customer.
Leah C.
Leah C.
Brenden and Jordan were great: professional, knowledgeable, efficient, and friendly. My experience was positive from the moment I dialed their number and their response time was quick.
Business responseNov 22, 2023
Hi Leah, Thank you for the 5 stars and positive feedback on Brenden and Jordan. We appreciate your business and thank you for choosing Shocking Difference LLC.
ElectricalEstimate
Olympia, WA 98512
Nov 05, 2023
Lost power to lights and outlets
Customer's lights and outlets in the bathrooms stopped working. They couldn't find any breaker or GFCI's tripped. We found out the breakers in the generator transfer switch were switched to generator instead of for the main power. Gave pricing for updating to a modern generator interlock system.
shannon K.
shannon K.
Ethan came out to help us. He was a great representative for this business. He was very knowledgeable and had tremendous customer service skills! We will definitely be contacting Shocking Difference for future electrical needs...thank you!!!
Business responseNov 06, 2023
Hello Shannon, Thank you for the feedback on Ethan and the 5 stars. We look forward to working with you thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootGenerators
Olympia, WA 98513
Oct 25, 2023
Troubleshoot exterior outlets
Exterior outlets were not functioning, requiring us to troubleshoot the issue. Upon inspection, we discovered that the GFCI was tripped. We reset it and also installed an additional outlet that the homeowner preferred not to handle themselves.
Kim C.
Kim C.
Always friendly and professional. Discusses work task and provide cost prior to starting work. I will definitely use them for future work.
Business responseOct 25, 2023
Hi Kim, Thank you for the 5 stars and positive review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootOutlet
Yelm, WA 98597
Oct 05, 2023
Bedroom and Kitchen Troubleshoot
Home Warranty company called to have issue with a couple circuits fixed. Trouble shot the GFCI in the kitchen and noticed that the wires came loose when in pulled it out. Replaced GFCI and corrected issue. Determined bedroom issue was tied to bathroom switch. Repaired the switch and it was squared away.
Haylee B.
Haylee B.
Jared and Justice came for a home warranty claim to repair several outlets and were very fast, proficient, and professional. They were also very friendly and kind with my children wanting to “help”. I would absolutely use them again and recommend them for any electrical needs.
Business responseOct 05, 2023
Thank you so much, we love it when the kids try to help. Our world needs more amazing kids who want to help. What a great mama you are. I will let the guys know.
ResidentialElectricaltroubleshootOutlet
Olympia, WA 98513
Sep 16, 2023
Kitchen upgrade
To accommodate the installation of a new oven, we ran a new circuit and ensured that the wiring for the dishwasher was safely organized. Additionally, we cleaned up the wiring in the attic for improved safety.
Jordyn J.
Jordyn J.
Business responseSep 18, 2023
Hi Jordyn, Thank you for the 5-star review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalInstallCircuit Breakersappliance outlet
Olympia, WA 98502
Sep 05, 2023
Tripping breaker
We addressed an ongoing issue with a circuit breaker that was frequently tripping in the computer room. After diagnosing the problem, we replaced the old breaker with a new one, ensuring reliable operation. Additionally, we installed a surge protector to protect all their high end electronics.
Kyle M.
Kyle M.
Ethan and Jordan did an outstanding job. They were professional, kind, and willing to answer all of my questions. I highly recommend Shocking Difference.
Business responseSep 06, 2023
Hello Kyle, Thank you for the positive feedback on Ethan and Jordan and the 5 stars. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootCircuit Breakers
Olympia, WA 98502
Aug 24, 2023
Path lights not working
Path lights at an Airbnb were not functioning properly, prompting us to investigate the issue. We troubleshot the problem and replaced a faulty switch, restoring functionality temporarily. However, after rain, the lights ceased working again. Upon further inspection, we discovered a break in the underground wire, which needs addressing for a permanent solution.
Meagan C.
Meagan C.
Business responseAug 28, 2023
Hi Meagan, Thanks for taking time out of your day to leave us a 5-star review. We appreciate it!!
ResidentialElectricaltroubleshootLighting
Olympia, WA 98513
Aug 21, 2023
Tripping breaker issue
The oven's breaker was tripping frequently, signaling an underlying electrical issue. We diagnosed a problem with the bussing in the main electrical panel and recommended replacing it to ensure safe and effective operation of the oven. We provided detailed estimates for the necessary work to address this concern.
Robin A.
Robin A.
I thought this company did a quick and outstanding job and we had two of the very nicest young men come out- who had to put up with our blabbering while they worked. I will continue using this company and will recommend them to anyone who asks me for a good and reliable electrician. NICE JOB! and Thank you from the Atwood family - who now have light in a very dark area of the house :).
Business responseAug 22, 2023
Hello Robin, Thank you for the 5 stars and positive review. We appreciate your business and thank you for the recommendation and for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootEstimateOutlet
Union, WA 98592
Aug 14, 2023
No power to home office
Power to the home office was lost while the homeowner was installing a receptacle for under cabinet lighting. We identified the issue as a tripped breaker in the generator sub panel and reset it, restoring functionality.
Darlene C.
Darlene C.
They diagnosed and resolved the problem quickly.
Business responseAug 15, 2023
Hello, Darlene! Thank you for the 5-star review! Glad we could be of such quick service to you! If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference!
ResidentialElectricaltroubleshootOutletLighting
Lacey, WA 98513
Aug 03, 2023
Installed outlets for bidet
Per customers request, we ran a new 20-amp circuit for the bidet and installed the necessary wiring from the panel. An outlet was placed next to the toilet and we installed a GFCI breaker to make sure everything’s safe and up to code
Donald M. W.
Donald M. W.
Absolute top notch service from both Adam and Justice. I would actually rate their performance as a 5 star ++++. Technically competent beyond believe, accommodating to my needs and the most professional technicians I have seen lately. I cannot think of anything that could have been completed better because from the receptionist to the technicians i was treated like royalty with the very best of the best service.
Business responseAug 03, 2023
We are so happy that you are happy with our service we try really hard to stand out from the crowd and I know all the crew will appreciate hearing your review. Thank you.
ResidentialElectricalInstallOutlet
Olympia, WA 98501
Jul 26, 2023
Smoke detectors chirping
We replaced four smoke detectors that were at the end of their life. Also replaced the switch in the hall bathroom, adjusted the dining room light, and changed the outdoor floodlight on the side of the garage.
Lisa S.
Lisa S.
Outstanding service! Zen and Mo very personable . Explained everything thoroughly. Were up front about pricing. Solved the problem very efficiently. Cleaned up very well. I am so pleased .
Business responseJul 27, 2023
Hello Lisa, Thank you for the 5 stars and positive feedback on Zen and Mo. We are so glad that you are pleased. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootSMOKE DETECTORS
Olympia, WA 98513
Jul 20, 2023
No Power to Kitchen
Customer lost power to kitchen. We came out and found that the breaker had tripped in the generator panel. Also went over what arc fault and ground fault breakers are and how they work.
Laurie L.
Laurie L.
Roderick was extremely knowledgeable and took time to explain the problem and the solution. Very personable and professional.
Business responseJul 20, 2023
Hello Laurie, Thank you for the 5 stars and positive feedback on Roderick. We appreciate your business and thanks for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootCircuit BreakersOutlet
Olympia, WA 98513
Jul 06, 2023
New Breaker Keeps Tripping
Came out due to a breaker we installed that was tripping. We ended up replacing the breaker after tests revealed it was defective.
Brandon B.
Brandon B.
I've had several things done by Shocking Difference. They've been responsive and didn't call me dumb when I ask very dumb questions. Great company
Business responseJul 07, 2023
Thanks Brandon we appreciate great repeat customers who make our job so much more wonderful.
ResidentialElectricalReplacementRepairtroubleshoot
Olympia, WA 98516
Jun 28, 2023
Generator Install Estimate
Customer called because they wanted to install an automatic generator for their home. Looked over the project and gave options for this install.
Gary D.
Gary D.
Very professional and extremely knowledgeable.
Business responseJun 29, 2023
Thank you so much for taking your time to leave us a review.
ResidentialElectricalEstimateGenerators
Spanaway, WA 98387
Jun 26, 2023
Light Not Working
Customer called us to look at issue with light that wasn't working. We troubleshot the issue and found out it was just a bad bulb. We also installed an outlet on the wall for a TV and replaced the bath fan.
Charmyne B.
Charmyne B.
The technicians Nathanial and Taylor showed up on time, we very professional. They did not try to upsell me on work I did not need, but gave me options and made recommendations. When I threw in some additional requests they stayed to complete all tasks and kept me updated the time it would take to complete each task. Wonderful service
Business responseJun 27, 2023
Hello Charmyne, Thank you for the 5 stars and positive feedback on Nathanial and Taylor. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootLightingOutlet
Rich G.
Rich G.
Nov 27, 2019
Adam is great. He gave us good information and advice, was pleasant and efficient.
Business responseMar 12, 2025
thanks
Ed L.
Ed L.
Jul 30, 2019
Business responseMar 12, 2025
thank you
Chris A.
Chris A.
Jul 26, 2017
Darrell and Winona were excellent in helping me get my electric service installed. They were very communicative and patient with me as my lack of understanding regarding the process delayed them and cost them a few unnecessary trips out to the parcel. I will definitely be hiring them again for future work!
Business responseMar 12, 2025
thanks
Shentell M.
Shentell M.
Mar 20, 2025
The experience has been great! I received a ridiculous quote from another company that had some sale scare tactics and I decide to call Shocking Difference to give me a quote. The communication was thorough and scheduling was easy. TJ arrived on time and gave us a more honest and educated assessment on our electrical panel. The quote was definitely fair and there was no pressure or any crazy sale tactics. I appreciate the honesty that was provided from this company and would recommend them to anyone who is looking for a fair quote and honest assessments. I look forward to future projects with them and will definitely be calling them back.
Business responseMar 25, 2025
Thank you for giving us the opportunity to serve you. We strive to give great customer service. We spend a lot of time working with our crew on how to educate our customers about their electrical. Unsafe electric should always be brought to a customers notice but it needs to be done in a way that does not scare the customer. If we feel something is an immediate concern we will definitely point it out but then it is up to the customer to choose how they want to proceed. Sometimes it means turning off the circuit until the customer can make a decision on how they would like to proceed and sometimes it needs an immediate permanent or temporary repair. We strive to take excellent care of our customers so they feel confident in our business and in the care that we will take of them and choose to use us in the future. We appreciate you so much.
Olympia, WA 98513
Feb 17, 2025
Chandelier install
A chandelier in the dining room needed to be replaced with a new one chosen by the homeowner. We carefully removed the existing fixture and installed the new chandelier, ensuring proper electrical connections and secure mounting for both safety and aesthetic appeal. The dining room now features an updated look that enhances the space beautifully.
Judy F.
Judy F.
On time and efficient.
Business responseFeb 17, 2025
Thank you so much
ResidentialElectricalReplacementLighting
Olympia, WA 98503
Jan 22, 2025
Outlet inspection
We came out due to customer needing to have some outlet inspected for a house they were selling. We checked things out and made sure things were working as they should.
Sherri R.
Sherri R.
Business responseJan 30, 2025
thank you
ResidentialElectricalInspectionOutlet
Ocean Shores, WA 98569
Jan 15, 2025
Generac maintenance
We came out due to customer needing a maintenance on their whole home generator. We came out looked everything over and performed the maintenance. Everything good when we left.x
James E.
James E.
Zack was excellent and thorough. Our generator is finally working the way it should.
Business responseJan 21, 2025
Thank you Zeb will appreciate it.
ResidentialElectricalMaintenanceGenerators
Lacey, WA 98513
Jan 14, 2025
Lights not working
We came out to find out why the customers lights were not working. Found out the bulbs had been replaced recently and they are still not working. We ended up removing the ballast and installing ballast bypass LED bulbs. Everything is now working.
Robin S.
Robin S.
They replaced a light fixture. They were very pleasant and accommodating, going out of their way to make sure I was satisfied with the replacement. I would definitely use this company again.
Business responseJan 21, 2025
Thank you so much for taking your time to write the review. We are blessed to have great customers like you
Residential
Grapeview, WA 98546
Jan 09, 2025
Replace lighting
Customer had us come out to troubleshoot some outdoor lighting. We ended up replacing the light with a customer supplied fixture and they had us replace an old sub panel as well.
sharon D.
sharon D.
Nate was great all the items were repaired as expected. Thanks again.
Business responseDec 23, 2024
Thank you for the positive feedback!
ResidentialElectricaltroubleshootInstallPanel
Olympia, WA 98502
Dec 24, 2024
GFCI keeps tripping
Came out due to the outlet for the customers smoker continually tripping the GFCI. Did some troubleshooting and determined that the smoke appears to be on its way out. Gave estimate for replacing the GFCI with new but advised it would have the same issue.
Doug W.
Doug W.
Jacob was very helpful and explained everything. Shocking Difference are great to deal with.
Business responseDec 17, 2024
Thank you for the positive feedback! We're glad to hear that Jared was able to help you. We look forward to serving you in the future.
ResidentialElectricalEstimatetroubleshootOutlet
Shelton, WA 98584
Nov 15, 2024
Outdoor lighting install
To enhance outdoor visibility, we installed PVC conduit and boxes for new lighting locations. We positioned one fixture at the front corner of the house and two on each side of the French doors on the back deck. We also gave customer estimates for fixing some illegal wiring we found during our inspection.
Vicki O.
Vicki O.
Absolutely fantastic service including cleaning up after. But the cost for my simple job was shocking
Business responseNov 20, 2024
Thank you so much for the review. Yes it is expensive to hire and keep great people. We also offer a 3 year warranty on our work so please give us a call if you need us.
ResidentialElectricalInstallLightingEstimate
Northwest Olympia, Olympia, WA 98502
Nov 07, 2024
New outlet install
Customer wanted to have some additional outlets installed in his Grandmother's house. We came out, looked everything over and gave pricing to add 3 GFCI outlets around the house. We installed them and made sure everything was safe and up to code.
Griffin H.
Griffin H.
Tyler was very kind and patient with my grandma. Prices are on the high end.
Business responseNov 08, 2024
I am happy to hear our crew did a great job with your gran. It is hard to find great crew members and we try hard to pay them enough that they stay our crew member.
ResidentialElectricalInstallOutlet
Olympia, WA 98506
Nov 06, 2024
Generator install
We came out at customer request and looked over job and gave estimate for running power to and installing customer supplied 22kw Generac generator.
Molly L.
Molly L.
Business responseNov 08, 2024
Thanks
ResidentialElectricalEstimateGenerators
North East, Olympia, WA 98506
Oct 29, 2024
Install new fixture
Customer called us out to replace a light fixture with a new one they supplied. Looked over project and did our 11 point safety evaluation. Replaced the light after approval from customer.
Francesca C.
Francesca C.
Tyler & Roderick were very nice. Quick service. Great to have the option of an appointment earlier than I scheduled!
Business responseNov 05, 2024
I will make sure to let them know and we appreciate your time to leave us a review.
ResidentialElectricalEstimateInstallInspection
Olympia, WA 98506
Oct 25, 2024
Replace recessed lighting
Three of the canned lights in the home were not dimming properly, which created uneven lighting. We replaced all the can light trims and adjusted the dimmer switch to ensure consistent brightness throughout.
Mark A.
Mark A.
Business responseOct 28, 2024
Thank you for the five-star rating! We appreciate your support and look forward to serving you again. If you have any feedback or questions, feel free to reach out!
ResidentialElectricalEstimateReplacementLighting
Olympia, WA 98512
Oct 16, 2024
Breakers Keep tripping
Called out for breakers that keep tripping. We troubleshot the issue and found overloaded breaker. We replaced the breaker and installed a new circuit to help with the load.
Clayton B.
Clayton B.
Zeb an moe came to our residence troubleshot problem figured out price point then did a very quick an efficient job highly recommend shocking difference an zeb an moe
Business responseOct 28, 2024
Thank you for the wonderful feedback! We're glad to hear that Zeb and Moe provided you with quick and efficient service. Your recommendation means a lot to us. If you need anything in the future, don’t hesitate to reach out!
ResidentialElectricalNew installationReplacementCircuit Breakers
Olympia, WA 98501
Oct 07, 2024
Furnace Tripping the Breaker
We came out due to customer's furnace tripping the breaker in the panel. HVAC company said the furnace was fine, so we troubleshot the issue and we replaced the breaker in the panel. We also replaced some outdoor outlets that were getting water in them.
Andrew B.
Andrew B.
Jacob did an All-Star job assessing our issues and coming up with solutions. Shocking Difference does it again with outstanding service and results!
Business responseOct 10, 2024
Thank you for the 5 star review! It is great to hear that Jacob gave you such great service. We appreciate your support and look forward to working with you in the future.
ResidentialElectricalReplacementtroubleshootCircuit Breakers
Lacey, WA 98503
Sep 28, 2024
Doorbell camera and light install
We came out and installed customer supplied Ring doorbell camera doorbell and Ring light/camera. Everything working and customer happy.
Ernie G.
Ernie G.
I ordered the Ring Doorbell Camera for my front door, and the Ring Security Camera with Light for above my garage, from Amazon. I’m clueless when it comes to installing electronic devices. So, I searched Google and Yelp for local electricians. I read about Shocking Difference’s history: they’ve been serving South Puget Sound communities since 2006. Their electricians are licensed and they attend continuing education classes. They warrant their work three years on labor. They also do an overall inspection of electrical circuitry throughout your home. I called and inquired for an appointment on a Monday. Brent answered my call and asked if I’d be available the next day. I said yes. My appointment was set at 11 AM - 1 PM Tuesday. Tuesday morning, I received a text message from SD, asking if I’d be available at 8 AM. Journeyman electrician, Jacob Johnson arrived shortly. Jacob was friendly and eager to complete the task! I informed Jacob what I wanted to be done. Jacob went into the attic to see the electrical wiring. He then worked on an estimate. Given the amount of work required to complete the tasks, I was given what I felt was a fair estimate. Jacob called for another electrician to assist him. Apprentice electrician Jordan (I don’t know his last name) arrived, and they started to install the doorbell camera at the front door, and the security camera above the garage. The job took just under four hours. Both Jacob and Jordan helped me with the Ring Application on my iPhone. They took their time and I never felt rushed. Brent was very pleasant when he took my call for the appointment. Both Jacob and Jordan are very skilled electricians and I am very pleased with their work product. I highly recommend Shocking Difference electrical contractor! Ernie Gines Lacey, Washington state
Business responseSep 25, 2024
Thank you so much for the review. I will make sure that Jacob and Jordan see it. We appreciate you taking the time to share your experience.
ResidentialElectricalInstallLightingcamera
Tumwater, WA 98501
Sep 10, 2024
No power to fridge
Came out due to no power to the customers fridge. After some troubleshooting found that the breaker is malfunctioning. We replaced with a new breaker. Everything is working now.
Olympia R.
Olympia R.
These gentlemen responded very promptly and their service was quite professional. It was a pleasure doing business with them, and I would highly recommend them.
Business responseSep 16, 2024
Thank you
ResidentialElectricaltroubleshootCircuit BreakersOutlet
Tumwater, WA 98501
Sep 05, 2024
Light not working
Customer had a few things not working. We ended up replacing a switch and a light fixture. We looked at an outdoor outlet as well and advised how to make it safe.
Adam B.
Adam B.
Great experience with front office staff. Was told appt would be scheduled for the following week but called an hour later that they could come same day. Cheers to the staff. Adam & Molly Berg.
Business responseSep 16, 2024
Thank you so much.
ResidentialElectricalEstimateReplacementLighting
Lacey, WA 98503
Sep 01, 2024
Kitchen light not working
Customers kitchen lights not working. He had purchased new bulbs, but they were not the correct type for his fixtures. We re-wired the fixtures so they would accept new LED tube culbs.
Martin R.
Martin R.
Jared and Mo from Shocking Difference did a great job. They arrived when they said they would and gave a heads up that they were on their way. I was stumped trying to replace a 48" fluorescent fixture in our kitchen. Jared explained what the charges would be in advance, depending on the complexity of the job. And Mo did a complete safety check of our home. The safety checklist is done as a gratuity in all their jobs. If they find a safety issue, Shocking Difference will give you a quote for fixing it. I was very happy with their work.
Business responseSep 12, 2024
Thank you for letting us know Jared and Mo provided you with a great service and thank you for taking the time to let us know you are satisfied. We look forward to working with you on your future projects.
ResidentialElectricalRepairtroubleshootLighting
Shelton, WA 98584
Aug 22, 2024
Home inspection
Customer was looking at buying a home. Came out and looked over house and gave some recommendations to make home safe and bring things up to current code.
Penny G.
Penny G.
Nate was professional and supportive in a bag situation. He was honest and forthright. We will definitely use SD again!
Business responseAug 29, 2024
Thank you, Penny, for your kind words! We're glad to hear that Nate was able to provide you with the support you needed.
ResidentialElectricalEstimatePanelhome rewire
South Westside, Olympia, WA 98502
Aug 22, 2024
Breaker replacment
There were multiple units at this apartment complex that needed AFCI breakers replaced. We came out and replaced the Arc Fault breakers with new for a handful of units.
Jim S.
Jim S.
These guys were AWESOME!! And I will be requesting them from here forward when possible. I'll try to schedule so I can get them. Nothing wrong with the guys who came last time. They were great too. But these guys just seemed to get me, and they clued in to the root problem I think. So I would simply like to make them my preferred technicians for our complex please. Also, how do I/we get to be preferred client? Because I want that! Thanks again. I’m Real happy. Thanks for assisting us on such short (no) notice. Much appreciated.
Business responseAug 29, 2024
Thank you for your fantastic review! It's great to know that our technicians were able to understand your needs and address the issue effectively. We'll have one of our customer care team members reach out to get you sign up for our Safety and Savings Plan membership.
Multifamily
Steilacoom, WA 98388
Aug 02, 2024
Outdoor light timers needed
We came out because the home owner wanted to have a couple more timers installed for his outdoor lights. We looked over the job and with approval installed 2 timers.
Bob B.
Bob B.
Nate did an amazing job w our electrical issues. We originally had some complications, but he came back and addressed those very professionally and personally. He is awesome and I would definitely recommend him for service. Hope to get him again next time w use Shocking Difference.
Business responseAug 03, 2024
Thank you sir. I will make sure Nate sees your nice comments
ResidentialElectricalInstallTimer
Olympia, WA 98503
Aug 02, 2024
Strange smell
We came out do to customer smelling a strange odor after we installed some new light fixtures. We checked everything out and everything looked good. No signs of heat related issues or anything else we could find. May have been the ant-rust coating burning off.
Stefanie R.
Stefanie R.
Business responseAug 01, 2024
Thanks
ResidentialElectricalInstallLightingtroubleshoot
Olympia, WA 98506
Jul 26, 2024
EV Charger Tripping Breaker
We were called out due to EV charger we installed tripping the breaker. Found cause of the issue and fixed under warranty. Everything is working and car charges again.
Sacred M.
Sacred M.
AMAZING! I love this locally owned company. They are professional, efficient, friendly, organized and very competent at what they do. My Tesla charger stopped working and it was over a year since they put in the electrical system so I figured it was out of warranty. Much to my surprise when I called them I found out that I was still in warranty! They have an extremely generous warranty on their work which is 3 years for regular customers and 5 years if you are a club member. The owners are good people who hire good people. They might be more expensive than other companies, but they are worth the extra cost. I would not use anyone else for my electrical work. Thank you!
Business responseJul 26, 2024
Thank you so much Mama we love our local customers and appreciate so much your time taken to leave us a review. I will make sure the crew sees this.
ResidentialElectricaltroubleshootEV Charger
Tenino, WA 98589
Jul 11, 2024
Convert RV Plug to Standard Plug
Customer was having issue with exterior outlet. Turns out there were no wires going to the plug. We took out old outlet box and put weather proof cover over the hole. Also replaced some outlets in the bathroom.
Emilie S.
Emilie S.
Nate came out and fixed several issues on our property. His work was speedy and well done. I love the upfront pricing and free safety check. Very detailed. Will absolutely continue to call them back. Thank you!
Business responseJul 17, 2024
Thank you for sharing your positive experience with us, Emilie! We're glad to hear that Nate was able to fix the issues on your property efficiently and to your satisfaction. We take pride in our upfront pricing, free safety checks, and attention to detail. We look forward to helping you again in the future.
ResidentialElectricalReplacementInstallOutlet
Olympia, WA 98516
Jun 25, 2024
Surge Exploded Thermostat Off Wall
Customer floor heat thermostat was blown off the wall by a surge. We secured things, ordered a new thermostat, and successfully installed it once it arrived.
Douglas P.
Douglas P.
Fast and efficient, at a resonable price.
Business responseJun 27, 2024
Thank you so much kind sir
ResidentialElectricaltroubleshootRepairThermostat
Shelton, WA 98584
Jun 15, 2024
Outlet Install
Customer wanted to add an outlet in their hallway. We pulled power from a nearby source and installed the new outlet to code.
ResidentialElectricalInstallOutlet
Union, WA 98592
Jun 13, 2024
Dryer Plug Is Not Working
Called out for dryer plug not working and a few other things the home owner wanted us to look at. We corrected issue with that plug and added a couple floor plugs for them. We also changed out some light fixtures and added surge protection to the house.
Steven M.
Steven M.
Zeb and Jordan did a great job. ! They both were very professional, customer focused, and knowledgeable.
Business responseJun 17, 2024
Thank you for taking the time to leave a positive review! We appreciate your feedback and we look forward to helping you in the future.
ResidentialElectricalInstalltroubleshootReplacement
Tumwater, WA 98501
Jun 03, 2024
EV Charger Install
We were called out to install a new car charger. We ran a dedicated circuit for a Tesla Charger.
Jonathan B.
Jonathan B.
Business responseJun 05, 2024
Thank you for the 5-star rating, Jonathan! We appreciate your feedback.
ResidentialElectricalInstallEV Charger
Olympia, WA 98503
May 28, 2024
Outbuilding Wiring
Called out to come look at the wiring for a shed. Found old wiring with multiple issues. We ended up rewiring the shed to proper code requirements.
ResidentialElectricalRepairoutbuilding wiring
Olympia, WA 98503
May 22, 2024
Reconnected Hot Tub
We came out to reconnect a hot tub that was disconnected in the past. Brought everything up to code and reconnected.
ResidentialElectricalReplacementHot Tub
Olympia, WA 98513
May 16, 2024
Outlets Not Working
Customer called us out for a troubleshoot in the kitchen and dining room area. We found a bad stab lock connection on outlets. We also installed a whole home surge protector.
Joseph W.
Joseph W.
Came out and were very professional. Let me decide the level of work I wanted to done. Cleaned up after themselves like they were never here. Great service!
Business responseMay 16, 2024
Thank you so much.
ResidentialElectricalRepairtroubleshootOutlet
North East, Olympia, WA 98506
May 02, 2024
Bath Fan Install
Gave customer an estimate for new bath fans and a patio circuit.
Garrett T.
Garrett T.
Business responseMay 02, 2024
Thank you so much
ResidentialElectricalEstimateNew Circuit
Union, WA 98592
Apr 30, 2024
Changed Out Range Circuit
Called out to install new circuit for customers new range. Installed new range circuit and installed GFCI breaker to bring up to code. We were able to reuse the original outlet.
n /. W. P.
n /. W. P.
Shocking Difference electrical service is extraordinary! We scheduled an upgrade of a 40 Amp range circuit to a 50 Amp circuit. We scheduled ~ 5 weeks in advance and were really pleased to get a service date that suited us perfectly. The front end, administrative, scheduling staff used email and text msg to to keep us informed. Replacing an existing circuit is not such an easy task when working in a tight attic / roof line. The circuit upgrade of removing type 8 wire and pulling type 6 wire was done by Zeb and Roderick; every phase of the work was completed in stellar fashion! Both are totally professional, highly personable, and rightly fully confident in the work they do! We came away feeling we received nothing less than premium service; the cost was reasonably respectful for the excellent level of work.
Business responseApr 30, 2024
Thank you so much. We are blessed to have such great customers as you. We appreciate the acknowledgement of their efforts to shine. .
ResidentialElectricalInstallNew Circuit
Shelton, WA 98584
Apr 23, 2024
Panel Replacment
Came out due to customer wanting an old Zinsco meter/panel replaced. We ended up replacing the service with a new meter/panel for them. Meter was installed in the wall from the inside so we had to open the wall more than usual.
Susy L.
Susy L.
From the first phone call, Shocking Difference really delivered excellent customer service, thorough communication, and courteous and capable work! Ethan and his coworker were very polite and pleasant, making sure all of my questions were answered and explained the scope of the work thoroughly. I recommend them!
Business responseApr 30, 2024
Thank you. We try hard to have great communication and the front office staff love the call out for their hard work. Looking forward to being of continuous service to you.
ResidentialElectricalEstimateReplacementInstall
North East, Olympia, WA 98506
Apr 18, 2024
Circuit for Space Heater
Customer is converting garage to art studio. We ended up installing a circuit for a space heater and making sure all the rest of the outlets were good to go.
Alfred K.
Alfred K.
We own a rental property in Olympia but reside in MA. It is generally difficult to manage services, repairs, and improvements from this distance, but Shocking Difference is an exception. They have proved really easy to work with, skilled, efficient, reliable, friendly and our even our tenants are complimentary. Prices are consistent with the market. They are the best of all contractors we have found and used in the greater Olympia area.
Business responseApr 19, 2024
We are always happy to serve. Thank you so much we love to be a help. It is hard to maintain stuff when you’re doing it from a distance and we appreciate the kudos.
ResidentialElectricalInstallHeaterNew Circuit
Olympia, WA 98516
Apr 10, 2024
Generator Running Rough
Came out because the motor for her generator was running really rough. It needed to be replaced. We ordered her a new generator, got it swapped out and it is running great.
Zula J.
Zula J.
Fantastic service!
Business responseApr 11, 2024
Thank you
ResidentialElectrical
Tumwater, WA 98501
Apr 03, 2024
Heaters Not Working
Customers heater was recently replaced and it was not working. Who ever hooked up wall heater incorrectly. We corrected the wiring, tested, and everything is working.
Annette L.
Annette L.
Arrived ahead of schedule. Found our electrical problem and quickly fixed. Reasonable price as well. I LOVE Shocking Difference. They are the only one I go to.
Business responseFeb 04, 2022
Hello Annette, Thanks for the 5-star rating and the positive review. Zeb is a great part of our team here at Shocking Difference LLC, where we always strive to do our best! We appreciate your business. Thank you for choosing Shocking Difference LLC
ResidentialElectricaltroubleshootHeaterReplacement
Shelton, WA 98584
Mar 22, 2024
Kitchen Circuit Not Working
Customer's Kitchen circuit stopped working, it started working again before we came out but customer wanted to know what caused this issue. We found a broken neutral wire in the GFCI so we repaired it.
Talia B.
Talia B.
Shocking Difference employees are very personable and professional. They are a timely and trustworthy group.
Business responseMar 27, 2024
We thank you so much. We try so hard and we love it when we get appreciated.
ResidentialElectricaltroubleshootOutlet
South Westside, Olympia, WA 98502
Mar 19, 2024
Overloaded Circuit
Called out for overloaded circuit. Customer had one 15 amp circuit for fridge in garage, outside plugs, bathroom plugs. We added dedicated plug in garage on post for heavy amperage equipment and ran other separate circuit to fridge in garage to alleviate the issue.
George G.
George G.
Zeb did a great job. Explained options and completed the work work quickly and effectively. Would be glad to work with him again if the need arises.
Business responseMar 19, 2024
Thank you so much for the comments I will be sure to let Zeb know. We appreciate you taking the time to leave us a review
ResidentialElectricaltroubleshootRepairInstall
Centralia, WA 98531
Mar 07, 2024
Laundry List
Customer had a list of things she wanted us to look at. We changed a GFCI outlet, put up a new ceiling fan, installed an outdoor outlet and RV plug.
Lise L.
Lise L.
Nate and Moe were great. Nate explained everything and his estimate was the right price. I added additional items so they will be back next week to finish up. Thanks for the great service!
Business responseMar 19, 2024
Thank you Lisa we appreciate you very much and I know Nate and Moe appreciate the call out. They work hard and we love it when our customers appreciate their hard work.
ResidentialElectricalEstimateInstallRepair
Shelton, WA 98584
Feb 16, 2024
TV and Internet Keep Losing Power
Troubleshot intermittent power to living room area power was currently working isolated the circuit traced wires to an outside GFI with a loose wire nut restored power everything still working and currently no issues. Also installed new sub panel in the basement for future work.
Sherry C.
Sherry C.
Business responseFeb 20, 2024
Thank you so much
ResidentialElectricalInstallReplacementOutlet
Olympia, WA 98502
Feb 07, 2024
Estimates
Came out an gave customer estimates for some new lighting and running power to outbuilding and wiring it up.
Charlie C.
Charlie C.
Ethan showed up on time and asked me the right questions to ensure he understood what I needed and did a through job in determining the work needed in order to provide me with an estimate for the project. He and his apprentice did a great job cleaning up after themselves. I was pleased with the interaction.
Business responseFeb 08, 2024
Hello, Charlie! Thank you so much for taking the time to leave us a 5-star review regarding your experience with Ethan! If we can help you with anything else please don't hesitate to give us a call. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalEstimateoutbuilding wiringLighting
Shelton, WA 98584
Feb 05, 2024
Trouble with Outlets
Came to troubleshoot issue with kitchen countertop outlets not working and to look into some loose outlets. We did circuit restoration to correct the problematic outlets and to make sure the rest of them were good on that circuit.
Sharon D.
Sharon D.
He was very professional and easy to understand. Made sure I understood exactly what to expect.
Business responseFeb 08, 2024
Hello, Sharon! Thank you for the 4-star review! We appreciate it! Also, thank you for the kind words. If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference LLC!
ResidentialElectricalRepairtroubleshootOutlet
Shelton, WA 98584
Jan 19, 2024
Well Pump Not Working
Customer had well pump go out with other outlets in well house. Determined it was a bad main breaker on sub panel. Replaced breaker, pump turned back on as well as other electrical systems in well house.
Richard H.
Richard H.
Great experience with scheduling, early arrival and fast correction of my problem. My technicians, Jared and Tyler were professional, smart, and friendly. They can come back anytime!
ResidentialElectricaltroubleshootCircuit Breakers
North East, Olympia, WA 98506
Jan 15, 2024
Light Fixture Stuck To Ceiling
Customer had a 2 bulb ceiling light in the master bathroom that had seized and rusted so it couldn’t be removed from the electrical box. We were able to get it removed and replaced the fixture for the customer.
Residential
Shelton, WA 98584
Dec 21, 2023
New circuit heater
We came out to look at installing ga new circuit for heaters. After looking everything over with customer we ended up installing a circuit for two cadet style heaters.
Robin B.
Robin B.
The guys that came out, Jared, Jordan, and Moe were awesome. Great work. Great skill. Just great.
Business responseDec 22, 2023
Hi Robin, Thank you for the 5 stars and positive feedback on Moe, Jordan, and Jared. We appreciate your business and thanks for choosing Shocking Difference LLC.
ResidentialElectricalInstallHeaterNew Circuit
Hoodsport, WA 98548
Dec 20, 2023
Power for New Sauna
Customer wanted to have power for his new barrel sauna installed. After working with him for the best option, we installed a new circuit about 100 feet from the electrical panel.
ResidentialElectricalInstallsauna
Olympia, WA 98502
Dec 03, 2023
Hot water heater not working
The wiring for the hot water tank couldn't reach the new unit, so we installed a junction box and ran a short extension wire to ensure proper connections. After verifying the voltages, we confirmed everything was functioning correctly before leaving.
Haddy M.
Haddy M.
Jared and Muhammad did a excellent job I will highly recommend you to friends and families.
Business responseDec 03, 2023
Thank you so much I will make sure they see this.
ResidentialElectricaltroubleshootRepairHot Water Tank
Tumwater, WA 98512
Nov 29, 2023
Move a light fixture
We came out and provided a comprehensive estimate for various projects, including replacing 50 can light bulbs with new LED trims, upgrading low-voltage wiring, and enhancing undercabinet lighting with both existing fixtures and new tape lighting.
Heidi S.
Heidi S.
Business responseNov 29, 2023
Hello Heidi, Thank you for the 5-star review. We appreciate it!!!
ResidentialElectricalEstimateLighting
Olympia, WA 98506
Nov 15, 2023
Barn conversion.
We came out and helped the customer with converting his barn into a workshop/man cave.
Aaron M.
Aaron M.
Always a good experience with Zeb and the crew. Very knowledgeable and able to help with the project.
Business responseNov 16, 2023
Hi Aaron, Thank you for the 5 stars and positive feedback on Zeb and the crew. We appreciate your continued business and trust in Shocking Difference LLC.
ResidentialElectricalInstallLightingOutlet
Olympia, WA 98502
Mar 25, 2025
Adding new outlet
Customer was looking to install a new outlet. We added a new plug where the customer requested. We also gave some pricing for replacing some under cabinet lighting and another light.
Rich R.
Rich R.
Great job by Shocking Difference. Did just what we needed. On time. Good price. Great service
Business responseNov 03, 2023
Rich- Thank you for taking time out of your day to leave us a 5-star review. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalNew installationOutletLighting
Olympia, WA 98513
Oct 17, 2023
Outdoor lights not working
Customer had a handyman install some outdoor lighting and it was not working right. We looked things over and found they were not wired correctly. We fixed the wiring issue and the lights are working correctly.
Kahe W.
Kahe W.
Jared and another worker (so sorry I forgot his name) came right on time. Replaced 2 outside light fixtures in a timely manner. They were both awesome and respectful. The company wired with my schedule and I was very pleased.
Business responseOct 18, 2023
Hello Kahe, Thank you for the 5 stars and positive feedback on Jared and his partner. We love pictures! We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalInstallLighting
Olympia, WA 98512
Oct 04, 2023
Install new outlets
We installed two circuits and added plugs for two bidets. Additionally, we ran a new circuit for an outlet in the kitchen island and incorporated a whole home surge protector, ensuring optimal electrical safety and convenience throughout the property.
William C.
William C.
Nate and Justice will be my go-to electricians for all future projects. They were very professional and were excellent communicators. The estimates were fair and clearly detailed.
Business responseOct 05, 2023
Thank you sir, we are so privileged to have great customers like you.
ResidentialElectricalNew installationNew CircuitOutlet
Hoodsport, WA 98548
Sep 14, 2023
Light fixture replacement
The existing light fixtures in the home were outdated and not meeting the customer’s needs. We replaced them with new fixtures that the customer supplied, ensuring proper installation and functionality for enhanced lighting throughout their home.
Bob C.
Bob C.
Nate did a great job.
Business responseSep 15, 2023
Hi Bob, Thanks for the 5 stars and positive feedback on Nate. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalReplacementLighting
Olympia, WA 98516
Sep 01, 2023
Generator maintenance
Scheduled maintenance was due for the generator, requiring a thorough check-up to ensure optimal performance. We conducted the necessary maintenance tasks and confirmed that the generator started and ran smoothly.
Darick L.
Darick L.
Zeb did a great job. He came in and got right to work. Explain what he did. Very satisfied with the outcome.
Business responseSep 04, 2023
Hi Darick, Thank you for the 5 stars and positive feedback on Zeb. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricalMaintenanceGenerators
Olympia, WA 98513
Aug 23, 2023
Exterior outlet not working
An outdoor outlet was not functioning correctly, so we came out to investigate the issue. Upon inspection, we discovered that the outlet still operated, but customer wanted us to replace it with a new weather-rated plug, along with an updated bubble cover and gasket for enhanced protection.
Casandra P.
Casandra P.
Business responseAug 24, 2023
Hi Casandra, Thank you for the 5-star review. We appreciate it!!!
ResidentialElectricaltroubleshootOutlet
Olympia, WA 98502
Aug 18, 2023
Tripping septic breaker
We addressed a recurring issue with the septic breaker tripping. After inspecting the wiring and components, we recommended that a septic company assess the system further to ensure optimal functionality.
Philip P.
Philip P.
Very professional and informative.
Business responseAug 21, 2023
Hello Philip, Thank you for the 5 stars and positive review!
ResidentialElectricaltroubleshootSeptic/ well wiring
Olympia, WA 98512
Aug 08, 2023
Service upgrade for solar
To upgrade the electrical service for a residential solar project, we conducted a thorough assessment and presented several options tailored to meet the homeowner's needs. We are currently awaiting approval from the power company to proceed with the selected upgrade.
Michael P.
Michael P.
Business responseAug 10, 2023
Hi Michael, Thank you for taking time out of your day to leave us a 5-star review. We appreciate it!
ResidentialElectricalEstimateUpgrade Service
Olympia, WA 98506
Aug 04, 2023
Melted outlet
Found a melted outlet in the back room due to bad connections with aluminum wiring. We pigtail-wired it to copper with wire nuts and Deox for a safer connection. Gave a bid for a full re-device of the house, stressing the need for it.
Kalogeros M. J. A. B.
Kalogeros M. J. A. B.
Needed help asap with an outlet starting a possible electrical fire. They were the fastest response with helpful advice decent price awesome dude friendly & communicated listening to my concerns an, him mentioned his own. Reliable electrician! Deals on wheels with this company Shocking difference they really meant what they call themselves!
Business responseAug 03, 2023
Thank you so much we were so glad we could help. We appreciate the review very much.
ResidentialElectricalReplacementOutlet
Tumwater, WA 98512
Jul 24, 2023
Bath fan replacements
We removed and replaced old bath fans in the upstairs bathrooms with Panasonic Whisper Quiet models, including a Whisper Green Select in the master bath. Additionally, we replaced seven exterior sconce lights with customer-supplied fixtures, all equipped with built-in photo cells.
Jerry J.
Jerry J.
Shawn did an awesome job for us Quality work, friendly and answered all questions. Would definitely recommend
Business responseJul 24, 2023
Thank you Jerry we sure do appreciate repeat customers like you and yours. Thanks for taking the time to leave a review and I will make sure Shawn sees it
ResidentialElectricalReplacementBath/Exhaust Fan
Olympia, WA 98502
Jul 17, 2023
No Power to Two Rooms
Customer had alarm company out to install cameras and they lost power to Kitchen and Dining Room. Found that the arc fault breaker for that area was tripped
Susie M.
Susie M.
Shawn is very knowledgeable and professional.
Business responseJul 18, 2023
Hello, Susie! Thank you for taking the time to leave us a 5-star review! We are glad to read your experience with Shawn was a great one. If we can help you with anything else please let us know. Have a great day and thank you for choosing Shocking Difference!
ResidentialElectricaltroubleshootLightingOutlet
Olympia, WA 98506
Jul 06, 2023
Breaker Issue Fixed and Outlets Reinstalled
Inspected two outlets that were tripping. Examined the panel and found that one breaker lacked a neutral connection. We addressed this issue, then inspected the affected outlets and found no problems.
Sebrina S.
Sebrina S.
Very knowledgeable he had the problem fixed with in minutes he came in asked what was wrong I showed him he went to the panel box and noticed the problem and it was fixed and done
Business responseJul 07, 2023
Thank you so much for the review. We appreciate it very much.
ResidentialElectricaltroubleshootCircuit BreakersOutlet
Spanaway, WA 98387
Jun 27, 2023
Light Not Working
Customer called us to look at issue with light that wasn't working. We troubleshot the issue and found out it was just a bad bulb. We also installed an outlet on the wall for a TV and replaced the bath fan.
Charmyne B.
Charmyne B.
He and Nathanial came and were very professional. They have me great information , they did not try to up charge me. I even had some additional questions they addressed them all. They needed a part , went out to get it, had to go to multiple locations to find it. The whole time giving me updates on wait time, but they finished the work.
Business responseJun 27, 2023
Hello Charmyne, Thank you for the 5 stars and positive feedback. We are glad that we could help. We appreciate your business and thank you for choosing Shocking Difference LLC.
ResidentialElectricaltroubleshootOutletLighting
North East, Olympia, WA 98506
Jun 20, 2023
Exterior Lights Tripping Breaker
Outdoor path lights were not working. Found out lawn mower ran over one of them. We were able to repair the wiring in the light and got them all working.
Harold L.
Harold L.
Ethan and his partner showed up on time and I explained the problem. They spent time with me as I showed them what I thought was the issue, Ethan confirmed this was not the issue and proceeded to check the wiring on the yard lights because he was quite sure it was a wiring problem. He quickly found the problem, gave me an estimate and proceeded to fix it more quickly than he thought. He reduced the estimate because the issue was done in less time. He always explained what he was doing. Ethan was professional as was his partner. We will hire them again if needed.
Business responseJun 21, 2023
Hello Harold, thanks for the kind words and high rating. We agree Ethan is great!
ResidentialElectricaltroubleshootLighting
Gary R.
Gary R.
Oct 17, 2024
2024 - #rd time using Shocking Difference. Top local company. Awesome staff. Nate Taylor is another on of their all-stars. 2019-20. Competitive Prices and Top Shelf Customer Service. The guys worked at a steady pace, and they checked back and updated us throughout the work. This is a fine company with well trained employees. Zeb and Quentin were great!
Business responseNov 08, 2024
Thank you we are so blessed to have awesome repeat customers like you and we are glad we can give great service every time.
Noa M.
Noa M.
May 30, 2019
Adam and Rick came out to my house to troubleshoot an electrical issue with power flickering throughout the house. They thoroughly checked the wiring connections and identified a loose connection at the power panel that caused the issue. They are a very customer service minded company and I would highly recommend them for your electrical needs. They offer a military discount too. Thanks!
Business responseMar 12, 2025
thank you we appreciate the feedback so much
megan G.
megan G.
Jun 27, 2017
They really live up to their name in terms of price, promptness, clear communication, & quality of work. I wouldn't use anyone else. Thank you Shocking Difference!
Business responseMar 12, 2025
thank you.
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