Crucial Panel [and] Electrical Work
I need to say I’m in total awe. You were SO gracious in getting us needed help! Thank you so very very much. I’m totally at peace now knowing we’re safe from electrical travesty that got me very scared, even down. I thought I did something very wrong.
Light Fixture Installation
I have hired this company twice this year. Both times I was sent professional and informed electricians who assisted in the installation of light fixtures. They were prompt, courteous, and cleaned up after themselves completely. I will hire them again in the future.
Honest & Prompt Professionals
I would recommend them based solely on the fact that they speak honestly and without being condescending. Explained everything during the quote and responded quickly. Showed up an hour early for the appointment and worked quickly. Quote was great compared to another local electrician that was about 3x the amount. The business name is also great, who doesn't like a great pun.
Generator Backup System Installation
I had these guys come out and install a generator backup system on my main panel. I think its called a manual transfer switch with an outlet that you plug my generator into. They did an excellent job. The electricians that came to install it were not only professional but were very nice, friendly and clean. They installed it exactly as I pictured and when they were done they cleaned everything up as if they weren't even there. And then they explained in great detail that I could understand how to use the new system and tested it for me to insure it worked properly. The electrician's they had sent were some of the best I have ever dealt with. Shane and Sunny are my new go to electricians and Shocking Difference will be recommended to all my family and friends. Thank you for a very pleasant experience. Oh ya and there prices are more than fair and affordable. If fact a lot cheaper than I had thought it would have been
-John S. in Rochester, WA
Install Electrical Switches, Outlets, and Fixtures
I already have recommended them to a couple of our friends who were over for Thanksgiving, and saw what an amazing job the crew had done. They were able to grasp my concepts, put them into action and work with another contractor I brought in to complete one of the projects. They gave me both money saving ideas - for what I wanted - and came up with some solutions I hadn't thought of which made it even better. If you want real pros, with a positive can do attitude, and exceptional customer service, give them a call. (one of the friends has already called, based on this job!)
-Paul M. in Steilacoom
-Jim T. in Shelton
This electrical project started out simple and ended up being quite doozy. I initially contacted Shocking Difference to wire my pottery kiln in my shop/studio. Darrell (the owner) gave me a quote and expressed some concern about a few issues in the existing electrical panel in the shop, but didn't think they'd be too much of a problem. So, my husband and I waited a few months to budget for the repairs, then had Shocking Difference install the kiln. The electricians who came were professional, on time, and worked quickly. There was an issue with the outlet being installed upside down for the plug on my kiln, but when I called and spoke with Winona, she sent someone out right away to fix it.
The only thing that I didn't quite understand was the part about the permit needed for the kiln, so I was a little surprised when I was told that the work would need to be inspected. Anyway, the day the inspector came he failed the work performed because of other issues in the panel and because he said the line running from my house to the shop was undersized and had a few issues. Because of the issues the inspector found, I was told that the electricians would need to fix the work by either a) cutting all the electricity to the shop completely since it was improperly done by the previous home owners or b) running an entire new line from the house to the shop that was the correct size. Obviously, I was pretty upset when I found that out. My husband and I are young marrieds with small children, we just bought our first home, and I'm trying to start my own business. We definitely didn't have room in our budget to install a whole new line to the shop, and at the same time, my business was dependent on having electricity in the shop. When I was able to contact Shocking Difference about my concerns, Darrell returned to speak with me in person, which I really appreciated. I felt like he was equally frustrated with what had happened and he was determined to make it right. He gave me a quote for running a new line to the shop that was really, really reasonable--he was willing to eat a significant portion of the cost to make it right for us. We agreed to have the work done and the next day the guys came with a trencher to dig a ditch for the new line. To make a long story short, my house is somehow cursed or something because it took them roughly 2 weeks to dig the trench using a trencher, pick ax, shovels, you name it. They took out an internet cable and a drainage pipe (both of which they repaired fully at no cost), and I could tell that this project was obviously not quite as easy as Darrell probably anticipated. The electricians who came to work on the project (I can think of at least 4 or 5 different guys that were here working--at one point, all of them at the same time) were all upbeat, kind, and professional. Winona, Darrell's wife, who I spoke with numerous times during the project, was helpful, returned my phone calls in a timely manner, and kept me updated on what was going on. Finally, after A LOT of hard work (and patience), the wiring was complete. The inspector returned, approved the new line, and now I'm just working on filling in that 130 foot long ditch myself (and with every shovel full, I am so thankful I'm filling the ditch, not digging it!). I'm sure Shocking Difference didn't make a big profit on this project, but they did a great job, and I would use them again if they would ever be willing to set foot in my electrically-cursed house again. :) Thank you Winona, Darrell, Joe, and all the other men who probably have back aches from digging that ditch. I really appreciate all your hard work!!
-Katie E. in Olympia WA
They did a really fine job. They brought everything up to code and the way it should be. It was reasonably priced. We would use them again in the future.
It's been several years since I've called on Shocking Difference for electrical work, but when my daughter's range lost power when a space heater was turned on, and turning the circuit breakers off and back on didn't bring power back on for either outlet, I called Shocking Difference. I was immediately glad I did. They were just the way I remembered; friendly, easy to talk to. Ericka even offered the discount rate when I mentioned that I was an Angie's list member. After scheduling a repair visit, Winona called back to suggest that I check for a GFCI outlet button that might have gotten tripped, and call her back. Although this house did not have this type of power outlet installed, I appreciated that the suggestion could have been something that would have saved me a repair trip and charge by their company.The electrician (Joe) and trainee (Eliot) showed up promptly. They were both very professional and treated each other with high regard and respect, which was good to see. The problem ended up not being an obvious fix - All the outlets on the circuit needed to be checked and several of those outlets needed to be rewired in order for the "bad" power outlets to start working again. Joe and Eliot worked quickly and were very respectful of the time it was taking to fix the outlets, as my daughter wanted to be notified of additional work and charges past the 1st hour.
This is the 2nd time I've chosen this company to provide service, and both times they have more than met my expectations for getting the work done at what I consider a fair price. I have electrical work at my house that I've been putting off being done, but when I do, I won't hesitate to call Shocking Difference. I trust that I will get a fair value for my money.
This was very impressive, great experience. Joe and Eric took their time, explained what they were doing and why. End result was perfect, even down to the clean up. Would now use this company for all electrical work. Would also be pleased to have these two men assist me all the time.
-Toni W. from Lacey WA
Hired them to take care of a repair for a real estate transaction. Michael was my tech and he was very quick and did a great job. Was also happy he put down a drop cloth and didn't make a mess! Would use them again.
- Francine V.
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